Sales Customer Service

Tamara Varnado________________________________________799 Normandy St. Houston, TX 77015 832-***-**** ********@*******.***

Education

Paralegal Certification in Civil Litigation Ashworth University May 2011

B.B.A. Management/Business Admin Houston Baptist University August 2005

M.S. Logistic Urban Planning Texas Southern University 2008 - pending

Alt. Teachers Certification Generalist 4-8 ACT Houston (pending)

Work Experience

Urbanistic Spatique Product Distribution Houston, TX 3/2009-present

Casual Male XL Store Manager Houston, TX 12/2006-1/2009

Alief I.S.D. - O’Donnell 7-8th Substitute Teacher Houston, TX 2/06-11/2006

Georgia Pacific, Temp Service Dispatch/Warehouse Crossett, AR 05/01-08/2002

Warehouse/Traffic Logistics

• Conducted Qualitative Statistical Analysis as Graduate Student for Texas Southern for the Texas Dept. of Transportation

• Coordinated outbound and inbound product shipments, generated and Processes shipment manifests and invoices

• Tracked and purchased daily imported/exported shipments, Planned & Dispatched freight

• Implemented analytical support for transportation optimization system by administering SAP transportation software

Management

• Generated weekly and daily sales audit to monitor store productivity

• Managed premier men apparel store which includes a staff of 5 part-time and 2 full-time employees

• Assisted with improving customer service based on client feedback by developing new policies and procedures.

• Purchased new equipment, assisted with the overview of facility renovation projects, directed purchasing, distribution, and marketing departments.

• Executed strategic operation plans, advertising, sales incentives programs, pricing, and customer survey reporting.

• Marketed and trained recruiting and employment services to constituents, which included students and employers

Sales Retail & Distribution

• Ranked #2 and in Top 50% Nationwide for 2007 fiscal year as Assistant Mgr. store #9356

• Coordinate weekly meetings, target sales goals, and selling strategies

• Executed strategic operation plan with a 90% increase in monthly retail sales, 85% monthly store productivity/catalog/merchandise sales

• Implemented full service warehouse at Muskogee, OK distribution center

References Available upon request

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