Samer A. Kauzman
Torrance CA 90504,
******@**.***
OBJECTIVE:
To obtain a customer service position in the finance industry in which I can utilize my communication, analytical, and personal skills that will allow me to further my career.
WORK EXPERIENCE:
Production Coordinator April 2011 -Present
B&H Company (Chaser Brand) Gardena, CA
• Delivering production to Mexico on time and effectively coordinating production times.
• Ordering supplies from vendors.
• Answering customer’s phones and emails and attending to their concerns and complaints.
• Handling Accounts payables, receivables and Bookkeeping.
• Effectively handling large amounts of money.
French Tour Guide November 2008 to December 2010
Travco Travel Egypt
• Escorting foreign tourist on their trips around Egypt.
• Conducting relevant activities and planned trips.
• Responding to questions and explained historical places in French and English
• Maintaining safety of group members
• Responsible for handling money and purchasing tickets.
Front Desk Clerk September2006 to September 2008
Mojito Cruise Ship Egypt
• Checking guests in and out and attending to guests’ concerns.
• Answering phone calls and filing paperwork.
• Maintaining guest records and accounting responsibilities (invoices and Billing).
EDUCATION:
Bachelor of Art in French Literature /Tourism and hospitality September 2000 to June 2006
University Of Ein Shams Cairo, Egypt
High School Diploma June 2001
College De La Salle-French Catholic School Cairo, Egypt
SKILLS:
• Strong communication and organizational skills.
• Proficiency with Microsoft Office, QuickBooks, File Maker, Perfect Fit
• Goal Oriented, attention to detail and Quick learner.
• Fluent in English, Arabic, and French
• Outstanding skills in customer service
• Able to work in a team environment.
• Fax, e-mail, scanning, copying, typing 50 wpm.
• Proficiency of Mac OS and windows systems.