Project Manager Customer Service

Daniel P. Loura

*** ******* ****, ***********, ** 02324 508-***-**** ********@*******.***

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RECENT PROFESSIONAL DEVELOPMENT

• Worcester Polytechnic Institute: Advanced CNC Skills Certification, Skills executed: Setup, Tooling, Programming HAAS Three axis Mills and Two axis Lathes followed up with QC with manual measurement tools (gauge blocks, comparators, micrometers, dial calipers, and indicators). Machines used HAAS VF-3, VF-4, Mini Mill, SL-10 Lathe.

• Worcester Technical High School: Master CAM X6 Certification, Skills executed: Creation of Geometry, Stock and Tool setup, Drill paths and Post processing of CNC code. For Mills, Lathes, and Art drawings.

• MassMEP: CNC Pre - Apprentice Certificate, Skills executed: Shop math, Blueprint reading, Mechanical measurement, G&M code recognition, CNC program writing for Mills and Lathes, and CAD drawing.

• Worcester Technical High School: 10-Hour OSHA General Industry Safety Card

PROFESSIONAL SUMMARY

• Proficient in the following machine shop equipment: Bridgeport millers, Cincinnati horizontals, engine lathe, surface grinders, Blanchard grinder, EDM, Brown & Shape screw machine and automatic Swiss screw machine, CNC Hardinge Conquest 42, as well as all measuring and inspection tools and gages.

• Experienced mold maker with expertise in blue print reading and mechanical drafting.

• Management skills including managing a production machine shop and a plastics manufacturing plant as production manager.

• Precise, dependable, focused, solutions oriented with a common sense approach.

• Proficient in Microsoft Word, Excel and Outlook.

PROFESSIONAL QUALIFICATIONS

• An excellent mechanical aptitude, allowing the ability to trouble shoot and problem solve.

• A clear understanding of executing a project from print to completion.

• Solid understanding of the use of a variety of measuring instruments as well as inspection tools and gages.

• Supervisory and management skills giving me the ability to work effectively as a team member.

• Excellent knowledge and constant utilization of safe work practices.

EMPLOYMENT HISTORY

Wood Palace Kitchens, Project Manager 2003-2011

C.S. Pierce Companies, Mold maker/Model maker, Production Manager 1991-2003

Brockton Sole & Plastics, Mold maker, Assistant Supervisor 1981-1990

Jacobs Precision, Screw Machine Operator and Setup 1979-1981

FORMAL EDUCATION

New England Institute of Technology Mechanical Drafting

Bristol Plymouth Vocational High School Machine Shop/Mechanical Drafting

CERTIFICATES

Elox Corporation: EDM training course

Seminars: Dealing with Problem Employees, Introduction to Management, Better Customer Service

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