Self-motivated and Energetic

Shameca Stevens

**** ****** **** ****

Memphis, TN 38119

901-***-****

***************@*****.***

Objective

To obtain position with company that will utilize my platform skills with technology, employee training technical writing, managing employees WMS systems implementations and performance improvement.

Highlight of Qualifications

 Several years of experience in a variety of professional office environments and providing leadership and support

 Solid background in providing personnel and organizational management and accomplishing training objectives

 Continually monitoring ways for improvement of organizational development and seeking ways to reduce budgets

 Excellent time management, prioritizing, multi-tasking, organizational and communications skills at all levels

 Able to learn quickly, make effective decisions, keen instincts for problem resolution as an effective team member

Employment History

Performance Improvement Specialist

2007-2008 Nike Inc. Memphis, TN

 Authored many training handouts, including the use of Microsoft Power Point and Visio in classroom presentations

 Trained a broad range of employees on the Nike developed WMS system XpDS with a variety of methods including: hands on, on-the floor, and classroom training

 Acted as liaison and applying experience to resolve and handle a variety of HR functions, to include; benefits, payroll, awards time/attendance, disciplinary actions, counseling/evaluations, conflict resolution, retention efforts, and management of files

Functional Area Trainer

2006-2007 Nike Inc. Memphis, TN

 Responsible for identifying, planning and executing needs for training, performance, while locating and recommending available resources to attain organizations objectives and enhance employee development

 Integrated newly revitalized training programs to meet company standards and monitored the progression designed to maximize employees response, performance, and knowledge

 Developed and executed test scripts in Quality Center

 Managed multiple projects while working closely with different stake holders to execute a flawless training program for over 400+ employees of a 1.4 million square foot footwear distribution center

 Recognized for designing a user friendly training program through technical written SOP’s for the following processes: Voice picking, restocking, and re-profiling, all facets of inventory control, and order picking.

Blue Ribbon Direct Supervisor

2006-2005 Nike Inc. Memphis, TN

 Demonstrated organizational and time management skills

 Interact well with staff members; resolve problematic situations in a diplomatic manner.

 Interviewed, hired, trained and dismissed personnel; performed evaluations and decided on salary increases and promotions; Reprimanded by enforcing policy as necessary.

Blue Ribbon Direct Special Events Coordinator

2005-2003 Nike Inc. Memphis, TN

 Successfully organized and shipped Nike apparel and footwear product for the following US recognized events: World Series, Honolulu Marathon, NYC marathon, US Open, Pro Bowl, and Super Bowl

 Managed a small team to assist with the execution of processing the special events orders through the system

 Communicated with key stakeholders to ensure to timely arrival of the special events orders to specific destinations in the United States

Education

1998-2003 Le Moyne-Owen College Memphis,TN

 BS Business Administration (Management)

Other Experience

Completed the following Nike sponsored seminars and sessions

• Influencing Skills and Emotional Intelligence

• Coach’s Clinic: Maximizing Employee Performance

• Situational Leadership

• Process Excellence

References

References are available on request.

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