JEFF BATEMAN
** **** ***** ***** ****: 936-***-**** Cell: 832-***-****
The Woodlands, TX 77385 **********@***.***
SUMMARY
Management professional with 15 years experience. Areas of expertise include strategic planning, project management, process improvement, operations, marketing, sales, collections, staff development and customer service. Responsible, detail oriented with strong organizational, analytical, problem solving, communication, and relationship management skills.
PROFESSIONAL EXPERIENCE
TRS HOME FURNISHINGS, Houston, TX 1999 - 2008
District Manager
• Directed operations of 15 locations for a retail and lease purchase company.
• Grew business from “0” to over 6,000 accounts in only 2 ½ years.
• Achieved up to $4 million in annual sales.
• Closed individual deals valued up to $37,000.
• Increased revenues for sales and lease of furniture, electronics, and appliances each month.
• Reduced delinquencies by 40%.
• Consistently achieved collection goals, both at individual stores, as well as city wide by surpassing weekly and monthly budgets.
• Hired, supervised, trained and mentored up to 80 staff (manager, sales, administrators, delivery and warehouse).
• Approved credit applications and dealt with credit reporting agencies.
• Opened “IN HOUSE” Payment programs within Finger Furniture, Gallery Furniture, Hilton Furniture, and Ashley Furniture stores.
• Successfully collected monthly sales and revenue goals of over $600,000 monthly.
• Established reputation for outstanding customer service.
• Designed and implemented new systems for management reporting.
• Managed the delivery service for Houston area.
• Created training programs and was instrumental in starting the company’s program where TRS offices were put into 100’s of retail furniture stores nationwide.
• Achieved a 100% manager retention rate.
HOME CHOICE RENT TO OWN, Las Vegas, NV 1998 - 1999
Manager
ALL STAR RENTAL, Las Vegas, NV 1997 - 1998
Owner
BARGAIN CITY SALES & RENTAL, Las Vegas 1993 - 1997
Manager
EDUCATION: Liberal Arts courses, University Of Nevada Las Vegas, Las Vegas, NV