Jasmine N. Benns
**** *. **** ******, *** ****| Philadelphia, PA 19133| 267-***-****|*.*.*****@*****.***
SUMMARY
Customer Services professional with strong operations and clerical experience. Proven track record of developing and streamlining processes. Recognized for strong communication and organizational skills.
EDUCATION
Lincoln University Lincoln University, PA
Major: Mass Communications (Broadcast)
Minor: Print Journalism
PROFESSIONAL EXPERIENCE
2005 - Present Dunkin Donuts Corporation Philadelphia, PA
Crew Member
• Process customer orders.
• Ensure customer satisfaction.
• Answer all questions about store products and sales promotions.
• Ensure inventory is adequately stocked
2006 - 2011 CompServices, Inc. Philadelphia, PA
Office Clerk
• Answered telephones (approx. 15 lines).
• Recorded Workers’ Compensation injuries from injury hotline.
• Transcribed letters and memos
• Maintained Workers’ Compensation filing system
• Ordered and maintained supply inventory.
2008 - 2010 Follett Corporation Lincoln University, PA
Sales Associate
• Assisted customers with store purchases.
• Created store displays.
• Answer all questions about store products and sales promotions.
• Ensure inventory is adequately stocked
• Prepared and kept records purchases and remaining inventory.
2004 Harrison Beacon Center Philadelphia, PA
After School/Summer Camp Counselor
• Assisted children with homework.
• Planned activities and projects.
• Created various outdoor and indoor lessons.
• Worked one-on-one with children with behavior problems and learning disabilities
SKILLS
MS Suite, Fluent in Spanish, Internet Research, Use of all basic office equipment
LEADERSHIP
Swing Phi Swing Social Fellowship, Inc.
2010 - Present
Eastern Service Workers
2010 – Present
National Coalition of Negro Women
2007 – Present
Big Sister/Little Sister
2006 - Present