Sales Manager

Educational Background:

Tulane University, School of Public Health and Tropical Medicine, New Orleans, LA Master of Health Administration Candidate, 2011

Honor: Upsilon Phi Delta Honor Society, 2011 GPA: 3.805/4.0 Financial Management: 4.0/4.0

China Pharmaceutical University, Nanjing, China B.Sc. in Resources Science and Development of Traditional Chinese Medicine, 2007

Honors: 2nd class scholarship and 3rd class scholarship with Three Aces student, 2005~2007

Professional Experience:

Administrative Resident (April 2010 to January 2011)

Ochsner Health System, New Orleans, LA --Louisiana’s largest non-profit, academic, multi-specialty, health care delivery system in Louisiana with 8 affiliated medical centers and over $1.6 billion annual net revenue.

--Job responsibilities:

• Worked under the direction of the Vice President of Quality - projects included updating

quality quarterly review reports, strategic planning, and creating presentations to be

utilized at executive meetings

• Conducted data analyses periodically to facilitate Performance Improvement

Coordinators in preparing monthly reports

• Updated Joint Commission readiness self-assessment tool and assisted in the redesign

layout of Ochsner’s website for quality and patient safety

--Accomplishments:

• Created policy and procedure manual for a 10-employee Performance Improvement

department to assist physicians to enhance clinic performance

• Completed over 20 policies by observing and interviewing staff to record steps in the

procedure

• Conducted database analysis of physician profile information across 7 medical centers

with over 1400 physicians to identify data validity issues that sped up the installing

process of new Medical Staff management program by more than 15%

• Independently researched electronic medical records related issues by conducting a

literature review and presented the findings in a written report to the Vice President of Quality for the purpose of preparing for health information technology integration across the whole system

Manager Assistant (July 2007-June2008)

Green Pine International Trade Corporation, Tianjin, China --Import-based commercial enterprise with core competencies in domestic drug distribution and licensing high quality medical and pharmaceutical products in China; more than 100 employees and $ 7 million annual net revenue.

--Job Responsibilities:

• Worked in commercial and marketing departments for sales of imported drugs

• Partnered with the general manager in the organization in conducting market analyses

• Coordinated logistics for national conference held semi-yearly

• Oversaw all affairs related to post-sales services including customer services

• Assisted sales representatives in projecting sales plan monthly and seasonally

• Facilitated sales to communicate issues about product shipping and inspection with overseas partners

--Accomplishments:

• Team worked to complete a competitive analysis in a new drug investigation prior to

marketing that increased annual net revenue by 20% from selling the drug

• Created sales training materials for representatives that improved sales’ competency in

selling efforts which directly increased annual net revenue by 10%

• Initiated a regulatory program for sales training purposes

• Responsible for cost management for Commercial department which deceased monthly

costs by 15%

China Pharmaceutical University & Flinders University Student Exchange Program

• Acted as a selected participant in the summer program in English training and cross- cultural experience in Flinders University, Adelaide, Australia, 2004

Professional Association:

ACHE Student Membership (2009 ~ Present)

Health System Management Leadership Association & International Student Representative of Student Government Association, Tulane University (2009 ~ 2011)

Skills:

Language: Chinese (Native); English (Fluent)

Computer: Microsoft Word Office (Word, Excel, Powerpoint, Project, Publisher), QM for Windows, TreeAge

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