My Resume
Resume:
Rosemary Burke
Cold Spring, NY 10516
**********@*****.***
Days Inn Guest Service Supervisor, Fishkill, N.Y 10/10-Present
-Provided optimal guest satisfaction by offering professional and efficient service through guest interaction.
-Handled all guest requests in a timely manner
-Handled all inbound front desk phone calls
-Communicated guest needs to all appropriate departments to ensure guest satisfaction
-Interacted directly with guests on questions of reservations, billing inquiries, and events
-Managed Hotel Housekeeping Staff Scheduling
Akin Gump Administrative Assistant/Reception, New York, N.Y 03/99-10/10
-Maintained conference room schedule(s) for NY offices of this national law firm
-Coordinate/Supervise catering for business conferences/meetings
-Schedule all transportation arrangements and accommodations for traveling attorneys/support personnel within the practice
-Greet clients upon arrival for consultation with respective counsel
-Managed all building maintenance issues
-Handled audio equipment for respective conferences
-Acted as coordinator between catering, reception, and secretarial support
-Routed and screened incoming calls
-Performed clerical and filing work
-Set up WIFI services for all the attendees of company conferences
-Handled calendar management for attorneys
Rosemary Burke
156-B Main Street
Cold Spring, NY 10516
**********@*****.***
Bear Stearns Conference Coordinator, New York, N.Y 12/97-3/99
-Coordinated conferences for corporate executives. Handled schedule maintenance, as well as notification of and confirmation of event attendance from guests
-Arranged/Directed conference catering services
-Made travel and accommodation arrangements for corporate executives
Alexander and Alexander Executive Receptionist, New York, N.Y 6/93-12/97
-Typed correspondence and reports
-Answered/Screened/Routed multiple, simultaneous inbound phone calls to company personnel
-Greeted clients/visitors upon arrival at reception area
Education
Farmingdale College Farmingdale, N.Y Assoc. Degree
Mercy College Dobbs Ferry, N.Y Social Behavior
Skills:
-Proven accuracy, reliable, detail-oriented and capacity to shoulder higher responsibility
-Clear and concise written and oral communication skills
-MS Windows platform(s); MS Word; Outlook
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