AYESHA YASMIN
East Meadow, New York 11554
Home: 516-***-****
Cell: 516-***-****
E-Mail: ***************@*****.***
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PROFESSIONAL EXPERIENCE
Immigrant Initiatives Program of Immigrant Refugee Rights Clinic
City University of New York School of Law Foundation, Flushing, NY Sep 2004 - Present
Program Manager
• Manage program forms for compliance according to contract requirements;
• Create recordkeeping system to meet agency needs;
• Ensure that all forms and data are fully completed before submission;
• Follow up with students where information is unclear or incomplete;
• Produce statistical data reports data;
• Complete applications for citizenship on behalf of clients;
• Prepare workshop materials for citizenship day;
• Follow up with clients for community counseling assessments;
• Keep track of time and leave records for all employees paid under DYCD.
Battered Immigrant Women Project (BIWP)
City University of New York School of Law, Flushing, NY Feb 2004 – Aug 2004
Project Administrator
The Battered Women’s Rights Clinic and the Immigrant Refugee Rights Clinic collaborated on a community-based project that specifically addressed the needs of battered immigrant women. The Battered Immigrant Women’s Project’s goal was to support immigrant women in leaving abusive homes, while assisting them to regularize their status through the benefits available by the Violence Against Women Act.
Administrative Support for Battered Women Rights Clinic and Immigrant Refugee Rights Clinic;
Participated in meetings with clinical director and supervising attorneys;
Screened client phone calls with clients and took necessary steps to serve the clients;
Consulted status of intakes with supervisor;
Maintained office manual, setting up systems for case openings, closings, and client contacts:
Opened new cases and updated status of cases on network server and Amicus Attorney, the computerized legal case management system;
Consulted with supervisor to close the cases;
Interpreted for clients in Bengali, Urdu, Hindi ;
Provided translation for clients’ documents;
General office work including filing, copying, faxing;
Analyzed client cases regarding immigrant status and draft letters related to clients’ immigration matters;
Assisted with advocating for low income immigrants on various legal matters;
Assisted students in organizing clients’ files.
Composed correspondence to government agencies;
Generated statistical analysis of client demographics ;
Working as a grant administrator on PDF electronic form of Semi Annual progress report for legal Assistance to Victims Grant Program (VAWA) granted by Office on Violence Against Women, Office of Comptroller, U S. Department of Justice;
Maintained timesheets cards and vacation and sick leave records for project employees.
Me & Ro Jewelry Company Sep 2002 – Aug 2003
500 Broadway, New York, NY
Data Entry Analyst
Served as Data Entry analyst with all incoming orders;
Liaison with the management to ensure efficient and timely delivery of goods and services to the clients;
Logged each order into database and ensured all level of necessary escalations until closure;
Followed up to assure customer satisfaction via phone call and e-mail;
Ensured that weekly and monthly reports on current Team and client activity are produced on time and that all timesheets are correctly completed;
Verified customer credit and payment information;
Coordinated Production and Post Production Inventory;
Filed account receivable and payable invoices;
Worked with the suppliers in USA to ensure that the company is getting best value for money in services and goods that it purchases;
Compared and matched original order and maintain the ROQ (Neiman Marcus) inventory.
Maple Leaf International School, Dhaka, Bangladesh Jan 1994 – Sep 2001
Junior High School English Teacher
Taught English Literature and Writing Composition to sixth and tenth graders;
Implemented portfolio grading system in literature classroom;
Assessed student performance on formal basis during mid- and end-quarter grading;
Prepared lesson plan and setup question papers;
Regularly communicated with parents to acknowledge students’ superior work and problem areas;
Tutored students seeking additional guidance with course work;
Observed and instructed in a weekend educational program designed for underprivileged, college aspiring high school students;
Tutored underprivileged children in English skills;
Utilized small group settings to increase improvements;
SKILLS DEVELOPMENT AND TRAINING
CUNY University Training and Development Office Apr 8, 2009
Communication and Conflict Management
This workshop provided information on how to handle conflict with co-workers, faculty, administrators and students. Participants were taught how to handle multiple priorities coming from multiple people as well as how to handle difficult people.
U.S. Department of Justice
Office of Justice Programs, Office of the Comptroller, Philadelphia June 8-9, 2005
Regional Financial Management Training Seminar
New Horizons Computer Learning Center, Westbury, NY
Microsoft Office Training in Word, Excel, Access, PowerPoint, Outlook Express;
Westlaw Legal Research, Law Library Research;
Amicus Attorney (in-house training).
EDUCATION
City University of New York, Queens College, Flushing, NY Aug 2008
Continuing Education Program
Paralegal Studies & Certification
College of Home Economics, University of Dhaka, Dhaka, Bangladesh Oct, 1992
Department of Home Economics
Degree Conferred: Master of Science
College of Home Economics, University of Dhaka, Dhaka, Bangladesh August, 1990
Department of Home Economics
Degree Conferred: Bachelor of Science (Honors),
Bilingual: Fluent in Bengali, Hindi and Urdu.
References furnished upon request