Richard Ludwig
Phoenix, AZ ****1
Phone: 602-***-****
Email: **************@***.***
PROFILE
Dynamic and results oriented professional with a solid knowledge in IT solutions sales, consulting, project management and product management. Proven business developer of OEMs and business partners. Outstanding business relationship builder and manager. Excellent presenter and team-oriented self-starter. Sound negotiator with high ethical standards. Possesses broad technical background with focus on networked enterprise solutions.
AREAS OF EXPERTISE
- Consultative Solutions Sales
- Network Data and Security Solutions
- Project Supervision and Management
- Business Development
- Market Research
- Managing Personnel
- Relationship Building and Management
- Contract Negotiation
CAREER PROGRESSION
* Field Technical Consultant, Ingram Micro, 06/2008 – 03/2009
- Supported data management products such as virtual disk arrays, tape libraries, x86 servers
- Delivered reseller support and project sales support
- Delivered sales and technical trainings
- Developed business continuity and risk mitigation solutions
* Independent Consultant enterprise software solutions, 05/2004 – 05/2008
- Analyzed IT environments
- Configured system wide management solutions
- Planned disaster recovery concepts
- Installed, configured and supporting Java based web conferencing solutions
- Implemented and configuring SSL certificates for secure web connectivity
* Sales Engineer/Partner Manager, Computer Associates, 10/2000 - 04/2004
- Analyzed IT environments and created Best-Fit-Solutions for process improvements
- Supervised projects sales cycles; built/lead virtual and cross-functional teams
- Delivered product trainings (sales/technical)
- Developed business partners throughout territory
- Developed and expanded clientele and market share
- Delivered product and strategic presentations at trade fairs, road shows and partner events
++ Developed strategic partnership with software OEM, resulting in constant revenue figures
++ Delivered effective technical sales and solutions presentations to areas of management up to C-Level
* Product Manager, Ingram Micro Distribution, 11/1997 - 9/2000
- Managed Computer Associates and Hewlett-Packard as assigned vendors
- Created, planned and realized marketing and sales programs
- Wrote technical collateral for marketing communication (internal and external)
- Supported product launches; wrote technical product descriptions;
- Prepared and negotiated vendor contracts
- Controlled inventory and warehouse replenishment; controlled sales margin
- Prepared and negotiated vendor contracts
- Delivered sales support and reseller support
++ Increased profitability by 100% through efficient product placement in appropriate sales channels
Prior experience includes serving as Business and Product Marketing Manager for IT resellers.
- Purchasing for Multiple Sites
- Preparing and Calculating Sales Bids and Repair Estimates
- Sales Order Management and Order Processing
- Managing Warehouse Personnel
- Customer Service and Customer Product Consulting
++ Optimized warehouse management system to improve logistic efficiency by 50%
EDUCATION
- Siemens Technical College, Germany, Bachelors of Science Electronics Engineering Awarded
- Fernakademie, Germany, Certificate in Business and Management Awarded
- Gabler Institute, Certificate in Financial Accounting Awarded
- San Juan College, New Mexico, Majoring in Business Administration
- Hewlett-Packard, UK, Storage Management Seminar
- TIM, Germany, Disaster Recovery Consulting Seminar
- Miller Heiman, US, Strategic Selling Program
- Hewlett-Packard, US, Enterprise Storage Solutions Training