Customer Service Engineer

Tyler Harris

*** ******** *****•Old Hickory, TN *7138

Cell: 615-***-****

Email: h0tyx6@r.postjobfree.com

Objective: Degree holding candidate with production experience seeking and entry-level audio production position.

Education

Middle Tennessee State University: Murfreesboro, TN

Bachelor of Science in Recording Industry – Audio Production: Minor: Film Studies

G.P.A 3.01/4.00

Work Experience

Playground Recording – Nashville, TN January, 2011 – Present

Intern

• Set up and tear down equipment for all recording sessions

• Created Facebook page for the studio

• Assist the engineer and clients in whatever circumstances needed

• Rewire damaged cables

• Clean the studio

Hastings Entertainment – Murfreesboro, TN September, 2009 - Present

Customer Service Associate/Lifestyles Associate

• Assist and advise customers with purchases, rentals, and refunds

• Train new Customer Service Associates

• Set up new rental and special order accounts

• Complete stocking duties

• Organize and maintain CD and video game displays

• Performing inventory counts on all products

Legends Studio – Nashville, TN June, 2010 – August, 2010

Intern

• Set up and tore down equipment for all recording sessions

• Assisted the engineer and clients in whatever circumstances needed

• Organized all lead sheets, lyric sheets, and recall sheets

• Rewired damaged XLR cables

• Ran errands for engineer included delivering materials to publishing companies

• Cleaned the studio

Hollywood Video – Hermitage, TN June, 2007 – July, 2009

Guest Service Representative

• Provided assistance on the sales floor and educated customers on purchases and rentals

• Rented out and restocked DVDs

• Set up in-store promotional displays

• Performed maintenance work

• Set up new rental accounts

Pizza Hut – Hermitage, TN March, 2006 – June, 2006

Customer Service Representative

• Answered phones and placed orders for both deliver and carryout

• Performed cashier duties at point of purchase for carryout orders

• Washed dishes and cleaned restaurant

• Performed stocking duties

Relevant Skills and Coursework

• Knowledgeable in Pro Tools and other DAW’s

• Familiar with both large and small format consoles

• Ability to properly wire XLR and instrument cable

• Experience in engineering and assisting in live sound.

• Relevant Coursework

o Audio Fundamentals

o Musicianship for Recording Engineers

o Introduction to MIDI and Sound Synthesis

o Digital Audio Technology

o Recording Studio Techniques

o MIDI Sequencing and Virtual Instruments

o Multi-track Recording: Studio B

o Advanced Pro Tools Techniques

Professional Affiliations

Omega Delta Psi – Professional Recording Industry Fraternity

• Member from 2007-2010

• Associate Chairperson of Philanthropy: Fall 2010

o Organized and ran a show raising $500 in scholarship money

References

Nick Berry

Hastings Manager 615-***-****

Tim Coyle

Studio Manager at Playground Recording 615-***-****

Jim Henry

Former Customer/Family Friend 615-***-****

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