To further my progress in customer service; accentuating my person to person Inter-active skills; determining the best result for people I assist. Work Experience
4/2005 - Present Hard rock hotel and casino, 5223 North Orient Rd. Tampa FL 33610
Direct customer service, serving drinks to patrons gaming on the casino floor or in the poker room. Stocking and helping maintain the service bar I work out of, also picking up glassware and trash of the casino floor.
Customer Service Representative- Sales
6/2004 -4/2005 American online, 6302 MLK Blvd suite 200 Tampa, Florida,33610
Call center environment, answer incoming calls and help prospective customers sign up for aol internet services, and answer any general questions pertaining to the service and its prices. I was also appointed the position of (P.O.C.) point of contact by team supervisor, so I can better assist other representatives and new hires.
3/2003 - 6/2004 Demmi's Market,1702 E 7TH Ave Tampa, FL 33605
Direct customer service, serving drinks and food. I also help set up the bar for the night and help to clean the bar up when closing.
Assistant manager/sales representative
12/2001 - 1/2003 On the Edge Clothing, Tampa, Florida
assistant Manager/Sales Representative - On the Edge clothing store attending customers, helping to find them suitable garments, helping with store presentability and stock accessibility, assisting in closing. Opening and closing the store alone or with a sales associate, training associates in understanding the proper store procedures, security of all money.
7/2000 H.B. Plant High school, Tampa, Florida
high school diploma
8/2003-12/2008 Hillsborough Community College, Tampa, fl
A.A. Degree in Liberal Arts
1/2008 (currently enrolled) University of South Florida
Currently enrolled full-time at USF working on my Premedical Bachelors of Biology. I am currently in the middle of my junior year and hope to obtain my bachelors degree within the next two years. After finishing my formal education it is my goal to attend Veterinary school.
I have above average computer skills and have a working knowledge of; Corel Word Perfect, all Microsoft Windows Programs (including win98, 2000, XP and Vista).
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