Neal Van Houten
** * *** ********* **., Lemont, IL 60439
Cell 630-***-****, ***************@*****.***
EDUCATION
College of DuPage, Glen Ellyn, Illinois September 2005 – April 2009
Associate of Applied Science, Automotive Service Technology
Lemont High School, Lemont, Illinois August 2001 – June 2005
• High School Diploma
• One year of Computer Networking – Built own PC
• One year of Woodworking – Constructed coffee table
WORK EXPERIENCE
Advanced Auto Parts, Summit, IL Mobile Parts Pro June 2011- Present
• Delivered parts for commercial accounts
• Gained experience with parts counter including ordering parts, maintaining stock, searching information on computer databases, and handling payments
• Explained technical information to the general public and made suggestions for additional parts
I-55 Auto Salvage, Channahon, IL Auto Disassembler Dec. 2009 – May 2011
Express Employment, Joliet, IL Temp to Hire Sept. 2009 – Dec. 2009
• Disassembled vehicles for parts and special order requests
• Tagged and numbered parts for inventory
• Operated forklift to deliver parts to shipping and receiving area
• Obtained knowledge of new tools to aid in dissembling vehicles
Route 66 Global Automotive, Indian Head Park, IL Technician May 2009 – Aug. 2009
• Submitted recommendations for necessary services and preventative maintenance
• Performed transmission, coolant, and power steering flushes
• Utilized supplementary tools in order to accelerate the task
Peppers Auto Care, Lemont, IL Mechanic Mar. 2009 – Apr. 2009
• Worked alongside lead technician diagnosing, troubleshooting, and repairing more complex problems
• Reported under hood/underbody conditions
• Repaired and rotated tires
• Changed oil and oil filters and completed 32-point inspection
Cassidy Tire and Service, Lombard, IL Tire Technician Dec. 2008 – Feb. 2009
• Dismounted/remounted and balanced tires on passenger vehicles, light trucks, and semi-trucks
• Stocked tires according to sizes
Willowbrook Ford/Kia, Willowbrook, IL Service Advisor Apr. 2008 – Dec. 2008
• Listened to costumers’ reported symptoms and prepared written estimates for service
• Communicated with technicians about parts and repairs
• Performed timely follow-up with customers and provided customer support
• Acquired knowledge of Oasis and Arkona programs
Sam’s Club, Woodridge, IL Cashier May 2007 – Nov. 2007
• Brought in carts, stocked shelves, and handled money
AMC Theater, Woodridge, IL Service Clerk June 2004 – June 2007
• Ripped tickets and directed to theatre Re-employed Nov. 2007 – Apr. 2008
• Executed all jobs in concession stand and kitchen
• Handled money in box office and concession
• Operated projections
Taco Bell/ KFC, Lemont, IL Cashier Sept. 2003 – June 2004
• Cooked and prepared food, executed drive-thru duties, and cleaned dishes and utensils
CERTIFICATES
Esco Institute Federal Clean Air Act Section 609 Motor Vehicle Air Conditioning
(HVAC) certified
RELEVANT PROJECTS 2008-2009 Chicago Auto Show Chevy Tuner Exhibit and AYES program booth
• Customized Cobalt with custom rims, spoiler, chrome exhaust tips, rain guards, and custom grill
• Talked to consumers about automotive youth education services and my experiences in the automotive field
Maintenance on all home vehicles
• Performed oil changes, tire rotations, front and rear brake jobs, fluid checks, OBD readings
• Removed and repaired auto parts on such systems as suspension, drivetrain, engine performance, brakes, differentials, and steering components
• Disassembled/assembled exhaust system from catalytic converter to muffler tip
• Overhauled engine and replaced
• Operated MIG welder for exhaust and body repairs