Customer Service Part Time

[pic] Tazkia Khan

Contact: 075********/020*-***-****

Email: *.******@*******.**.**

Objective:

Have just finished my second year in college and hope to study History and

Politics at Queen Mary. I am looking to secure a part time position in

order to augment my experience and skills, using customer service ideally

in a fashion shop or utilising the knowledge I have gained in an

administration job. I have impeccable presentational skills, impressive

work ethic and I am extremely organised, which will ensure that any job I

have been given will be done with discretion and reliability. I am an

astute and pragmatic individual, qualities that enable me to think with

caution but also have a meticulous eye.

Education and qualifications:

City and Islington College

History, English Literature and Mathematics

A,A,C

Haggerston Girls' Secondary School (GCSE)

Mathematics, English Literature, English Language, Science (double award),

Graphics, French, R.E., Humanities, Citizenship, ICT

A, A, A*, AA, C, A, A, A*, B, Distinction (equivalent to 3 A*)

Languages:

English-fluent

Bengali-fluent

French-basic

Hindi-basic

Skills and abilities (employment history included):

Extremely organised and committed: as a Volunteer at the Geffrye Museum

(2009-2012), my role at the Quiz Desk is to ensure that the Desk is clean

and organised, and my punctual attendance has seen me working at the Quiz

Desk for nearly 3 years. In addition to volunteering, for work experience

(March 2010) at the Gee Street Courthouse, I was responsible for organising

case files ready for hearings and filing cases, which required patience and

prioritising when it came to making decisions if workload piled up.

Impeccable manner: I was nominated for 'Hackney Youth of the Year' in 2009

for my work as a Volunteer at the local 'Paradise Gardens Festival.' The

organisers of the event commended me on my unctuous and friendly manner,

which was reflected when I was given the tasks of greeting members of the

public, helping them if they were lost and asking them to fill out surveys

and questionnaires, all of which were conducive for the next festival.

Computer literate: excellent with Word, Publisher, Excel and Powerpoint.

Having studied ICT at GCSE and gaining a Distinction, I am confident with

Word, Publisher, Excel and Powerpoint, as well as having basic knowledge of

Photoshop and Dreamweaver, a programme used to create a website. As well as

this, for work experience at the Court, I was required to use two

programmes, E diary and Pcol, to locate files and update the files, adding

new information online. Furthermore, I also used word to send out letters

to potential clients, as well as using the photocopying machine and a

faxing machine for various purposes.

Work well individually and as a team: For all the jobs I have done, I have

been required to work both individually and as part of a team. At the

Museum, for example, I will often work with another volunteer at the Quiz

desk, and at the Court, I was often liaising with the Usher's team, aiding

them where appropriate, enhancing my ability to communicate and work

brilliantly as part of a team. However, I was also required to do

individual work: I had to update information onto the Court's databases;

locate and organise files; send out letters to clients; and other general

administration jobs where I had to work alone, at a steady pace an working

pragmatically.

Achievements:

SLA: Sports Leader Award, given as part of my P.E. course on 2010. I was

awarded with 'Very good', commenting on my organisation skills, my

determination and my passion to teach younger students. Enhanced my

organisational skills as well as my ability to command.

The volunteer work I did at the festival was appreciated so much by the

organisers that they personally nominated me for 'Hackney Youth of the Year

2012.'

Awarded 'Best Actress' at the St Albans film festival, for a film that I

scripted, acted and directed, ensuring that I had patience, organisational

skills and drive.

As part of the 'BBC School report' 2008, I created an online video, as well

as becoming one of the main newsreaders, enhancing my fluency in English

and my confidence. The video won an award and was later presented to

Parliament.

At the age of 9, I became a published poet, writing and editing a poem that

featured in a local Poem publishing book.

100% attendance in college and for secondary, with an excellent record for

not being late.

References available on request.

Contact this candidate