Customer Service Administrative Assistant
Resume:
Meghan Rohrmann
Danbury, CT 06810
********@*****.***
EDUCATION:
West Virginia University; Morgantown, WV May 2009
BS in Advertising; Business Administration
3.3 Cumulative GPA
WORK EXPERIENCE:
Begell House, Inc. Redding, CT July 2009 – Present
Marketing & Sales
-Main customer service representative
-Promoted to marketing department after first year
-Answered busy phones and daily email correspondence with customers
-Work to generate subscription sales in US and internationally
-Attend conferences and trade shows as a marketing representative
-Help design and distribute marketing materials(catalogs, brochures, media kits, mass mailings)
WORK EXPERIENCE WHILE IN SCHOOL:
Café Evansdale Morgantown, WV Jan. 2007 – May 2009
Student Manager
-Assisted students and faculty with customer service
-Trained and supervised employees
-Created work schedules and managed cumulative work calendar
-Answered phones and emails daily/correspondence
-Scheduled appointments between management and vendors
Global Secured Capital Armonk, NY May 2008 – Aug. 2008
Intern Dec. 2007 – Jan. 2007
-Data Entry in Insurance department
-Answered busy phones/daily emails and greeted clients
-Sorted mail/ accounts payable and receivable
-Shipped packages and filed all necessary paperwork
-Worked as scheduling liaison between clients and partners
New Stream Capital Ridgefield, CT May 2007 – Aug. 2007
Intern May 2006 - Aug. 2006
-Data entry for all insurance matters
-Answered busy phones and maintained office calendar
-Shipped packages/filed necessary paperwork
-Interfaced daily with building vendors
-Acted as administrative assistant in organizing mail, scheduling meetings for and performing project tasks for partners
Cinema Source Ridgefield, CT May 2005 – Aug. 2005
Receptionist
-Answered busy phones and responded to all inquiries
-Interfaced with vendors on daily basis
-Followed through on all requests
TECHNICAL SKILLS:
-Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Publisher, Adobe InDesign, Photoshop, Illustrator, CRM software SalesForce
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