UJJAL MUKHERJEE
Contact No.: 098********/099******** E-Mail: *****.*********@*****.***
Seeking assignments in Pre Sales /Business Development/Sales with a reputed organisation using my Communication, Training, Documentation, Technical writing, Presentation, IT and supervisory skills.
PROFESSIONAL PROFILE
A competent professional with more than 14 years of Total experience with 7+ years of specialisation in Pre sales /Business Development/Sales Support and Project Delivery
Highly enthusiastic professional, who enjoys being part of, as well as leading, a successful and productive team. Quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems
Able to work well on own initiative and as well a team and can demonstrate the highest levels of motivation required to meet the tightest of deadlines. Possess a strong ability to perform effectively even under significant pressure
CAREER HIGHLIGHTS
2000-2012 Management Associate Rolta India Limited, Mumbai
1996-1999 Shift Leader Infoglobe India Pvt. Ltd., Pune
1995-1996 Maintenance Engineer R N Nayak and Sons, Hubli
Key Responsibilities-
Lead Generation, New Business Development Market Research, cold calling, Mail campaigns, Implementing Sales Promotional Events, Advertising and networking
Pre-Sales support, Creating Proposals, Liaising with customer for Solution designing
Worked on Business Process Mapping, SoW Preparation, AS-IS and To-Be Processes, Project Plan, resource plan, effort estimation
Assisting while creating Sales Road Map
Identifying new business opportunities in Existing Clients
Assists and participates in developing Tenders, EOI, RFI, RFP and RFQ responses
Organize and Participated in seminars, Business Review Meetings, trade shows & similar events
Analyzing latest marketing trends and tracking competitors’ activities, GAP Analysis and providing valuable inputs for fine tuning sales and marketing strategies
Involved in Strategic planning, Business review meetings & corporate tie-ups
Worked with sales and marketing teams to win multi-million dollar projects
Extensively worked with cross-functional teams, spread across geographies, for successful & optimized solution delivery.
Monitor and measure customer satisfaction periodically
Building relationship with existing clients and new prospects
Preparing posters, panels, Whitepapers, Technical Capability Presentations ,case-studies and client references
Identifying potential customers, preparing corporate presentation, sales pitches and responsible for corporate tie-ups
Advising clients on successful governance and change management strategies to ensure successful adoption of the solution
Formulating existing accounts growth strategy analyzing revenue generators
Mentoring the sales force; identifying their training requirements & facilitating their overall growth through workshops and training programs
Post and pre sales technical support for current and new customers
Performing customer product demonstrations and supporting targeted sales opportunities
Creating proof of concept and prototyping solutions using the firm's software platform
Key catalyst for setting up internal solutions lab to host solutions and technical product demos
Acted as the mediator between client and sales team both in business and technical capacity
Involved in account connect/mapping initiatives to generate proactive bids and Knowledge Management
Guiding, supervising, training, designing the test plans and performing UAT
Other Key Technical Functional Areas
~ Quality Control and Assurance ~ Project management ~ Program Management
~ Business Analyst ~ Training & Development ~ Team Management
~ Technical Support ~ IT Support ~ Testing
Strengths
Dynamic communicator, admirable motivator & quick learner who adapts to latest strategies and techniques
Able to work in team or independently
Dynamic communicator, admirable motivator & quick learner who adapts to latest strategies and techniques
Proactive and pragmatic approach to problem solving
Outstanding facilitation, communication and negotiation skills
Highly experienced in preparing exhaustive presentations to address different requirements to clients as well as product Highlights and Management reports
Excellent in answering technical questions, managing customer trial and client facing skills
Professional and enthusiastic approach to work
Calm under pressure
Willing to travel as per the needs
Able to work both locally and globally
Sound Knowledge of testing
Handled Major US and International Clients
Right Mix of Educational ,Technical and Functional knowledge
PROFESSIONAL ENHANCEMENTS
Training on ERP (Oracle Projects) and its implementation from KPMG
Training on CMMI from British Standard Institute (BSI) of India
Diploma in TQM, ISO 9000, and International Business Management from AIIMAS
Certified Internal Auditor for ISO 9001-2000
Oracle 10g DBA with RHEL from SQL Star International
Project Management preparation from PMI, Mumbai Chapter
Advanced P G Diploma in CAD/CAM/CIM from RISE
Advanced P G Diploma in GIS from Pentasoft Technologies
Major Attainments:
Was Nominated as one of the best resource at organization level – Criteria for Selection: Speed, Flexibility demonstrated on work
Meticulously completed on-site assignments/projects with new clients, viz. (James W Sewall and Verizon Communications) in USA
Merit of having delivered Presentations, Demonstrations of Capabilities and POC solutions to several Defence Clients, Public and Private Sectors.
Successfully represented ROLTA in Major Events, Exhibitions and Trade shows like MAP India, Telecomm India, Power India, etc.
Received Client’s Appreciation Letter and certificates based on good performance and project completion
PERSONAL DETAILS
Date of Birth : 22nd December, 1972
Address : D/402, N G Park Building No 6 CHS, Shiv Vallabh Cross Road, Rawalpada, Dahisar East, Mumbai - 400068
Languages Known : English, Hindi, Marathi, Kannada & Bengali