telecommunications support

David Mulder

***** ****** **** **** #*** ● San Diego, CA ● 92127 ● Phone: 858-***-****

Experienced technology professional for 10 years, with excellent telecommunications and support skills. Effective problem solver, proven leader, and team player.

Professional Experience:

Capacity Planner

Covad Communications March 2007- September 2009 San Diego, CA

• Managed the capacity for San Francisco, Los Angeles, San Diego and Sacramento by requesting card and equipment installations along with DS0, DS1, DS3, power lines and fiber augments.

• Engineered the installation of DSLAM equipment.

Field Service Technician/Network (Transmission)

Covad Communications December 1999- March 2007 San Diego, CA

• Maintaining Covad Central Office Tracker application (database of all CO information including, inventory, CFA, etc)

• Daily duties include, but not limited to: routine and emergency maintenance of Covad network.

• Responsible for/experienced in installation of all network equipment and related superstructure according to Canux /Telecordia standards

• Responsible for/ experienced in test/turn up/troubleshoot of all HiCap OC3, DS3, DS1, ISDN circuits

• Responsible for maintaining Covad Central Office Tracker application (database of all CO information including, inventory, CFA, etc)

• Extensive experience w/ SDSL,IDSL,ADSL technology (installation, test/troubleshoot)

• Experienced w/ T-Berd test equipment

• Experienced w/ Nokia D50 Speedlink Dslam, all associated network circuit cards

• Experienced w/Cisco BPX, MGX, SES, Catalyst hub switching equipment, 7500, 2600 routing equipment, Harris and Turnstone test access equipment, All Hendry power equipment, Telect, ADC, Trompeter, Krone termination panels

• On call duties every week. Coverage area “on call” is entire San Diego region.

• Maintain accurate CO and truck inventories

• Received Canux Certification (Telecordia/ Bellcore installation standards) in October 2004.

• Member of Central Office Quality Audit Team

• Maintained network uptime at 99.8%

• Proficient w/ Windows NT/XP, Excel, Word, Outlook

• Proficient w/ Hyperterminal,Terra-Term and most applicable CPE/routing access applications

• Proficient w/ Nokia Diamondcraft (Dslam access application)

• Experience w/ dial tone test/ringback, etc (Buttset, Sidekick, Voltmeter)

• Proficient w/ all DC power installation standards/CANUX-Telcordia standards

• Responsible for training peers on central office standards

• Responsible for training of new technicians

• Responsible for regular maintenance/cleaning of company vehicle(van)

DSL Installer/Market Manager

Prime Services Group October 1998- November 1999 Carson, CA

• Worked as a DSL Installer and Repair Technician for phone systems and networks for businesses and schools.

• Project management experience and trained new technicians in group and individual settings.

Manager/Owner

Durango Quick Lube August 1994-October 1998 Durango, CO

• Managed day to day operations and protocol

• Implemented Quality Control measures to reduce the number of employee and part failures.

Education:

U.S. Navy August 1989-June 1991

Electronic Technician “A” and “C” Schools

Certification:

Canux Certification October 2004

References:

Available upon request

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