Customer Service High School
Resume:
Lauren Krueger
Naperville, IL 60563
***********@*****.***
QUALIFICATIONS:
• Innovative problem-solver who can generate effective solutions and resolve complaints
• CPR and CNA certified
• Experience with Microsoft, Publisher, Amazing Charts, and Excel
• Excellent customer service skills and familiar with multiline phones
• Proficient at learning new concepts and skills quickly while working well under pressure
EXPERIENCE:
03/11-05/11 Prairie Trail Family Medicine Aurora, IL Abbey 630-***-****
Clinical Assistant
• Patient check-ins
• Managed multi-lined phones
• Organized patient files and scheduled appointments
• Performed EKG’s and myopulse therapy
• Restocked supplements
• Recorded vital signs into Amazing Charts
8/09-5/11 House of Brides Aurora, IL Jocee 630-***-****
Receptionist/Cashier/Bridal Consultant
• Assisted staff in the reception area, answered multi-line phone system
• Took cash/card payments
• Greeted and registered customers into the store system
• Opened and closed cash register
• Sold merchandise to customers
• Created a customer clientele
• Kept store clean and organized
4/08-8/09 Prudential Elite Realtors Naperville, IL Ania 630-***-****
Receptionist
• Organized office documents
• Greeted and directed clients to their destination and provided general information
• Managed multi-line telephone, routed calls, and took accurate messages
• Performed faxing , photocopying and filing duties
• Created brochures and housing packets
• Cleaned and organized office
EDUCATION:
January 2010 High School Diploma, Waubonsie Valley High School Aurora, IL
January 2010- Present College of Dupage Glen Ellyn, IL
- General Education Courses
- Nursing Assistant Certification (8/2010)
- Practical Nursing Program
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References:
Jocee Wolfe: 630-***-**** Dr. Pauline Harding: 630-***-**** Lindsey Valdez: 563-***-****
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