Retail Management

Paul Steven Potter

Objective

To obtain a position that challenges, where my seasoned Customer Service, and Management skills can be utilized.

Experience

*/****-******* ********** ********* Outlet Cincinnati, OH

*Direct Inside Sales Rep, Food Service Equipment.

Big Ticket Specialty Retail. Basic Retail within a Big Box environment. Range of items from Commercial Grade Food service Equipment to Small wares. Quoting Food service applications.

Work with restaurant and bar owners to open or upgrade their business. Churches and other food service applications also. Extensive knowledge of equipment, building codes, plumbing codes, and health codes regarding the food service industry.

Past Experience

1999-2000 Sweet Factory Chicago, IL

District Training Manager (retail)

*Management Trainer.

*Management Recruiter.

*Manage “home store” as well. Recover lost business. Increase SALES to

an acceptable level, re-staff and train in SALES, and CUSTOMER SERVICE. (Home Store located in Cincinnati, OH)

Left for better opportunity at Restaurant Equipment Outlet.

1998–1999 Northlich Cincinnati, OH

Office Services Manager

*Responsible for Mail Room, Reception Desk, and Office Supply. All Office Service functions, including staffing and budgeting.

*Facilities Management. Cubicles, Furniture, Office Machines and repairs. (Purchasing) Liaison with Building Manager.

This position was replaced by IKON Office Solutions, I chose not to go with IKON, and Sweet Factory was recruiting me back.

1994–1998 Sweet Factory San Diego, CA

District Training Manager (retail)

*Management Trainer and Recruiter. Trained new Store and District Managers in Operations and Policies. Recruited nationally for potential Store and District Managers.

*Manage “home store” also. P & L responsibility. Sales Plans, Set Goals for subordinates. Hiring, Training, HR issues, Visuals, Sales Promotions. Trained new store and District Managers in Operations and Policies at this location. (Home Store located in Cincinnati, OH)

1986–1994 Lazarus Cincinnati, OH

Sales/Department Manager (retail)

*Food Division. Restaurant Manager with P & L responsibility. Hired, Trained

and maintained small, but upscale food establishments.

*Retail Side. Candy, Gourmet Foods, Gift ware and Stationary. Same responsibility as above.

NOTE: Food Divisions in Cincinnati & Dayton closed, opted for severance, rather than another transfer & move.

1974-1986 Hobart Corp/KitchenAid Division Troy OH

Office Services

*Started as Clerk, advanced quickly to Asst. Supervisor.

Office Stockroom, Mailroom, Records Mgmt, Addressing Services, Copier Supply and Service.

NOTE: KitchenAid Division sold in 1986, and relocated.

Relocation or Severance offered.

Smaller Company offered limited growth, Chose severance and moved on.

Salary History

Restaurant Equipment Outlet - $45,000.

Sweet Factory – Final Salary $26,000. (Plus bonus)

Northlich - Final Salary $32,000.

Lazarus – Final Salary $24,500.

Hobart/KitchenAid - $15,600.

Reference information

Personal References:

Bryant Mangham 513-***-****

Chuck Johnson 513-***-****

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