Rafael Gonzalez
Skills:
MS Word Phones (multi line)
MS Outlook MS Excel
Bilingual (Spanish/English) Inventory/Shipping & Receiving
Certificates:
Retail Sales AC/DC Electronics Customer Service Telephone Installation
Objective:
My goal is to create a productive and exciting atmosphere. Motivate everyone in my surroundings. Be a part of a growing company and provide the best service for our clients.
Brunswick Corp. Installer 2/Driver Nov.06/July 2008
Assemble, Train, Deliver and Trouble-Shoot all Life Fitness/Hammer Strength Equipment. Design and create floor plans for equipment placement.
Satways Inc. Network Technician April 05/Nov.06
Monitor and maintain satellite equipment. Provide technical support to all Spanish-speaking technicians. Reconfigure and realign for consistent communication. Create Excel/Word
spreadsheets for daily activity. Provide translation to all non-Spanish speaking technicians.
Telscape Communication Tier 2/CSR/Repair Tech Dec. 01/Feb 05
Monitor NOC, record data and programming. Program new/existing phone lines. Resolve repair issues to all Spanish/English customers. Install/re-wire and test phone lines.
Stop Security Inc. Manager Oct. 99/Sep. 01
Outside Sales, Telemarketing, Training, Recruiting, Interviewing, Hiring, Supervisor, Payroll, Accounting, Filing, Customer Service, Driving and Scouting. Cold calling.
Radio Shack Sales Associate Oct. 96 /Oct. 99
Cashier, Inventory, Customer Service, Shipping & Receiving, Creating Schedule, Calculating Time Sheets, Remodeling the store, Maintenance. Training, Daily Reports, deposits, Open/Close
Rabbit Messenger Sales / Driver May. 95/Oct 96
Cold calling, opening new accounts, Dispatching, Driving, Customer Service and train drivers.