Thomas C. Jangula
269-***-**** **** Hillcrest Avenue Kalamazoo, MI 49008 **********@*****.***
Incisive business leader seeking next career success!
Ten years of experience running the day to day operations of a business (including full P&L responsibilities). Successful development and implementation of multiple business plans for growth in existing and start up business environments. A strong leader managing up to 20 direct reports and 80 indirect reports. Growth with new and existing clients. Large geographic territory management.
KEY STRENGTHS
• STRATEGIC PLANNING • OPERATIONS • ORGANIZATIONAL SKILLS
• STRONG COMMUNICATOR • LEADERSHIP SKILLS • DETAIL DRIVEN
• TEAM BUILDER • CRITICAL THINKER • INSTILLS ACCOUNTABILITY
• TECHNOLOGY ORIENTED • TAKES OWNERSHIP • MOTIVATIONAL
PROFESSIONAL PROFILE
INTERNATIONAL MAIL SERVICE, INC. Kalamazoo, MI 9.2007-11.2010
Regional Account Executive
Development and support of new and existing clients, marketing efforts (trade shows, direct mail, print advertising and web materials), and senior management-level strategic planning.
• Key contributor in the development of a customized ERP system that streamlined operations and accounting departments.
• Researched and implemented a program for bringing client product in-house, creating savings of $30,000 annually while improving the customer experience.
• Developed prime relationships with new technology vendors to better service the growing technology needs of the company.
• Secured a preferred vendor agreement with a national franchise company representing over 400 locations.
• Created schedules and budgets for trade show activity, direct mail programs and other advertising efforts successfully growing awareness of the company in the marketplace.
• In 2008 found projects to increase total company revenue by 33%.
• In 2009 found projects to increase total company revenue by 100%.
RETIREMENTSMARTS, Grand Rapids, MI 9.2004-12.2006
National Sales Manager
Leadership role with a start up company overseeing a wide range of responsibilities including: recruitment and training of sales and support team, marketing, direct sales and decision-making on product development initiatives.
• Worked with technical vendors to deliver a functional and user friendly end product to the marketplace.
• Developed business plan bringing new product to market and creating brand awareness.
• Created and implemented marketing plans (trade show, print advertising, etc.) and budgets that introduced the start-up company and the product to potential clientele.
• Developed sales literature, webinar presentations and marketing tools used by the sales group in presenting product to potential clientele.
• Hired and trained sales and support staff to grow business.
WORKSQUARED INC, Kalamazoo, MI 4.2003-6.2004
Account Manager
Managed sales territory and developed new business for statewide Herman Miller dealership.
• Secured first contract (six figures) with a higher education client on the target client list.
• Represented four of the top ten clients for the company, with three of those clients being new business.
PIPP MOBILE STORAGE SYSTEMS, Walker, MI 8.2002-12.2002
National Sales Manager
Sales management and leadership for development of a new distribution channel
• Developed business plan establishing a nationwide distributor network and targeting growth in an unutilized market segment.
• Created and implemented a trade show schedule and budget promoting company products to a new base of clientele.
• Negotiated with vendors successfully securing preferred pricing of ancillary products sold with our products.
• Managed an internal sales and support staff to support this segment of business.
BORROUGHS CORPORATION, Kalamazoo, MI 6.1997-6.2002
Regional Sales Manager
Management role with primary responsibilities to support and grow a multi state territory of dealers and distributors.
• Managed 10 direct reports (5 Customer Service Reps and 5 Technical Support Reps).
• Instructor in semi annual training classes offered to dealer network.
• Created presentations and trained dealers and distributors increasing sales staff knowledge and bringing attention to company products.
• Liaison/advocate for customers to expedite orders through manufacturing process.
• Instituted a daily meeting between sales, manufacturing, planning and purchasing improving communication on priority orders and increasing visibility of commitments on ship dates.
• Key member of a transition team to transfer knowledge and integrate product following the purchase of a new product line.
• In 2000 exceeded sales goals by 3%
• In 2001 exceeded sales goals by 13.5% and margin goal by 5%
• Over a three year period increased territory sales by 240%.
JANGULA CLEANING SALES & SERVICE, Kalamazoo, MI 7.1987-6.1997
Owner/General Manager
Leadership position, with full P & L responsibility, in an established family business providing commercial cleaning services to markets throughout Michigan.
• Computerized all accounting functions increasing efficiencies and streamlining processes to address the growing needs of the company.
• Managed a large employee base with 20 direct reports and 80 indirect reports.
• Managed a network of 12-16 subcontractors providing services around the state.
• Successfully built strong vendor relationships to maximize value for pricing and quality of supplies.
• As a part of the management team, led the organization to a five year growth of 600%
EDUCATION
Bachelor of Arts, Michigan State University, East Lansing, MI
Managing to Excel courses in: Sales Training:
Setting Goals and Standards Essential Selling Skills
Training, Coaching and Delegating Strategic Account Management
Listening and Organizing Objective Based Selling
Discipline and Counseling
Time Management and Prioritizing