C.N.A/ P.C.A
Resume:
Zussette L Arroyo
Houston, TX *7041
********.******@*****.***
OBJECTIVE
• To find a challenging position as a CNA with a facility that will allow me to utilize my knowledge skills and provide opportunities for further developments.
WORK EXPERIENCE
Sales Associate
11/2011 – Present, Macy’s, Houston, Texas
• Promote sales for a variety of Men’s and Women’s Fragrances
• Developed and maintain a positive relationship with customers
• Contribute to the implications of promotional fragrances that optimize revenue level
• Sell and recommend a various types of Men’s and Women’s fragrances to customers
• Complete opening and closing procedures
• Manage returning and exchanging procedures
Waitress
5/2010 – 8/2010, Thanh Restaurant, Houston, Texas
• Demonstrated the ability to interact with customers from diverse cultures and backgrounds.
• Transformed "difficult" customers into loyal, repeat guests by leveraging strengths in premium service delivery and ability to find win-win resolutions.
• Commended for multitasking abilities; frequently assigned the largest section of restaurant during peak dining hours.
Education
8/2008 – 5/2012, Cypress Ridge High School, Houston, Texas
• High School Diploma
2/2012, Lone Star College, Cypress, Texas
• Certification for Nurse Assisting
AFFILIATIONS
11/2011-Present: Grace Care Community, Clinical Rotations/ Volunteer
SKILLS
• MS Word
• MS Excel
• MS Power Point
• Activities of Daily Living (ADL)
• Quality Patient Care
ADDITIONAL INFORMATION
Available for all shifts, extended hours and weekend assignments. Trilingual speak and write French, English, and Spanish. Background knowledge of medical terminology.
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