5+ years of administration experience

Cynthia Parten

*** *. ***** ***. ** Marietta, GA 30060 phone: 770-***-****

email: *************@*****.***

Education

University of Rochester

Bachelor’s degree in Psychology: June 2003.

Experience

Atlanta Center for Woman’s Choice (July 2008 – February 2012)

Counselor/Funding Coordinator; Used interpersonal counseling to provide emotional support for our patients. Personally increased patient retention by 50% by providing financial counseling and working with local funding agencies to ensure that our patients had the funds necessary for their procedure. Created Excel database for patients who received funding from local agencies. Successfully arranged appointments for patients.

Partnership Against Domestic Violence (October 2005 - June 2008)

Shelter Advocate; Answered calls from victims of domestic violence on the twenty–four hour crisis line. Responded to the physical and emotional needs of the shelter residents. Showed flexibility by working the overnight shift on a weekly basis. Responsible for typing memos, reports and other correspondence. Supervised shelter residents during daily activities and encouraged residents to develop skills that would assist them after leaving the shelter. Developed action plans in conjunction with shelter residents so they would be prepared after leaving shelter.

Select Sanitation (September 2003 – June 2008)

Office Manager; Responded to customer inquiries for a thriving garbage company. Head of customer billing and facilitator of communication between the driver and the customer. Trained staff in computer usage and account practices. I received phone calls, determined the nature of the calls, and directed callers to the appropriate department.

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