ALVERA ORR
**** ******** ***. # ** * Bronx, NY **453 * 718 – 731 – 5608
HIGHLIGHT OF QUALIFICATIONS:
• Motivated counseling professional with more than ten years of experience performing client services
• Established skill in intensive case management, instruction and community service
• Successful therapeutic client relations that result in higher treatment success
• Credentialed Alcohol and Substance Abuse Counselor
EMPLOYMENT HISTORY:
04/08- Present Kings County Hospital Center Methadone Addiction Counselor Brooklyn, NY
• Serve as part of interdisciplinary treatment team to treat patients suffering from substance abuse and co-existing disabilities such as mentally ill, HIV/AIDS, physically disabled etc.
• Determine appropriate treatment and interventions for individuals who are primarily dependant upon opiates and other illicit drugs.
• Successfully maintain client caseload in compliance with regulatory organizations such as Human Resource Administration, Office of Alcohol and Substance Abuse Services, Joint Commission of Accreditation of Healthcare Organizations.
• Evaluate psychological, social and physiological signs and symptoms of alcohol and other drug use
• Perform clinical counseling using the trans theoretical model of stages of change
• Make appropriate referrals to detoxification, short and long term in-patient rehabilitation, and other supportive services
• Work(ed) closely with therapeutic teams, psychologists, court systems and community organizations to discuss patient planning and enhance client services
• Serve as part of an Outreach team to conduct power point presentation to recruit new patients and increase clinic census to 90%
• Conduct chart review for continuous quality improvement
07/07- 02/08 Volunteers of America COBRA- Case Management Supervisor Hawthorne, NY
Supervise case manager technician and community follow-up worker’s work performance to ensure that
• Appropriate services are delivered to clients in a professional manner. Direct the activities of any social
• Work interns affiliated with the agency.
• Coordinate a program of trainings to enhance the skill development of staff.
• Lead the case management and support staff in a team effort for the provision of services to clients.
• Manage the record keeping process in accordance with Volunteers of America and regulatory standards.
• Develop and maintain community resource linkages.
• Provide case management services to a caseload of clients as necessary for the organization
09/02 – 06/07 Montefiore SATP Methadone Counselor Bronx, NY
• Serve as part of interdisciplinary treatment team to treat patients suffering from substance abuse and co-existing disabilities such as mentally ill, HIV/AIDS, physically disabled etc.
• Determine appropriate treatment and interventions for individuals who are primarily dependant upon opiates and other illicit drugs.
• Successfully maintain client caseload in compliance with regulatory organizations such as Human Resource Administration, Office of Alcohol and Substance Abuse Services, Joint Commission of Accreditation of Healthcare Organizations.
• Evaluate psychological, social and physiological signs and symptoms of alcohol and other drug use
• Perform clinical counseling for individual and group sessions
• Make appropriate referrals to detoxification, short and long term in-patient rehabilitation, and other supportive services
• Work(ed) closely with therapeutic teams, psychologists, court systems and community organizations to discuss patient planning and enhance client services
12/00 – 09/02 Narco-Freedom Inc. Rikers Island Substance Abuse Counselor Queens, NY
• Conduct intake, psychosocial assessment, treatment planning and intervention in correctional facilities
• Provide substance abuse counseling utilizing appropriate theories and interventions
• Coordinate, refer and provide consultations to appropriate services such as psychotherapy, family counseling, medical treatment, housing, detoxification, and housing
• Recognize and implement appropriate courses of action for crisis intervention
• Perform random supervised urines and monitor toxicology reports
07/98 – 12/00 Project Return Foundation Inc. Supervisor/S.A.C. Bronx, NY
• Supervised counseling team in therapeutic community residence
• Assisted Director in developing and implementing client policy and procedures
• Participated in key decision making process regarding therapeutic treatment
• Oversaw internal and external activities of program and contributed in program development
• Managed client work detail schedules, activities and performance reviews
• Created and assisted in implementing changes for staff development
09/94 - 12/96 Institute – Applied Human Dynamics Direct Care Counselor Bronx, NY
• Performed direct care services for individuals with developmental disabilities
• Provided assistance with daily living skills, escorting and socialization activities
• Performed crisis intervention and appropriate reporting
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04/97 – 12/97 Neighborhood Youth and Family Services Counselor Trainee Bronx, NY
• Worked directly with counselors in community service organization
• Identified resources and supportive services
• Assisted clients as necessary
EDUCATION:
09/05 – Present Adelphi University Social Work Major New York, NY
2003 College of New Rochelle B.A.-Psychology New York, NY
CERTIFICATION
03/14/09 New York State Credentialed Alcohol and Substance Abuse Counselor
References available upon request.