Customer Service Assistant

Skyler Whitney Miles

*** ******** **** ***. ***, Winston Salem NC 27127

Home/Cell 252-***-****: ************@*****.***

Professional Summary

Attended Winston Salem State University in which I obtained my Bachelor of Science Degree in Birth to Kindergarten Education with a Concentration in Business Administration. I'm very committed and dependable. I am currently getting my Master’s in Healthcare Administration. I am driven, hardworking and highly motivated.

Qualifications

• Professional

• Outstanding social skills

• Fluent in Microsoft Word, Spreadsheet, Publisher and Excel

• Can type 75 wpm

• CPR Certified

• Effective time management skills

• Very organized

Work Experience

Gap at Hanes Mall

Sales associate

November 2011-Present

• Customer service

• Selling clothes

• Answering phones

1st Baptist Church Children’s Center

Lead Teacher and Office Assistant

March 2010-Present

Duties:

• Scheduling Parent Conferences and appointments

• Creating Lesson Plans, & Educating

• Answering Phone and Working the Security Switch Board

• Copying and filing

Winston Salem State Academic Resource Center

Computer Lab Assistant

August 2008- August 2010

Duties:

• Microsoft office, organizing files, faxing, copying and printing

• Assist students with the use of computers and software in the student lab.

• Monitor printer operation and restock printing supplies

• Answering phones, emails, and scheduled appointments

Education

Winston Salem State University, 2010

601 Martin L. King Jr. Drive, Winston Salem NC, 27110

BS-Birth-Kindergarten Education, Concentration Business Administration

Certification

CPR Certified

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