YOLANDA SANTOS

***** ****** ****** ***** ***** Orlando, FL.32824 407-***-**** gwq55z@r.postjobfree.com

EXECUTIVE SUMMARY

• Accounts Payable Processes & Management

• Invoices/Expense Reports/Payment Transactions

• Corporate Accounting & Bookkeeping

• GAAP Standards & Government Regulations

• Vendor Negotiations & Management

• Dun & Bradstreet • BMAS, Platinum, Yardi & Financial System Technologies

• Records Organization & Management

• Journal Entries & General Ledger

• Business to Business Collections & Credit

• Spreadsheets & Accounting Reports

•

PROFESSIONAL EXPERIENCE

SUNGRO HORTICULTURE [LARGE SOIL DISTRIBUTION] – Orlando, FL.32810

Credit Manager 6- 07 to 05 -10

I handled daily A/R processes; managed vendor/supplier relations; and oversaw the timely, accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions. Maintained adherence to corporate, accounting and GAAP standards; addressed escalated issues from employees and vendors regarding accounts payable; and ensured accurate and compliant A/R files and records in accordance with company policies and government regulations.

Key Results:

• Managed the accurate and timely processing of up to 20,000 invoices ($1M) per month for large, multi-site organizations. Assessed and closed A/P sub-ledger on a monthly basis, validated content and resolved various issues.

• Business to Business collections and credit.

• Instituted thorough cross-checking of pack-lists, receivers and invoices that halted a previous history of thousands of dollars in overpayments to suppliers.

• Renegotiated payment terms with dozens of suppliers/vendors from Net 30 to Net 120 days for manufacturer emerging from bankruptcy. Improved cash flow and helped facilitate company’s return to profitability.

• Composed effective accounting and ad-hoc reports summarizing A/P data for supply chain,. Consistently maintained accuracy in calculating figures and amounts such as discounts, interest, commissions, proportions and percentages.

GREYSTAR MANAGEMENT. [Property Management] – Orlando, FL.

Leasing Consultant, 8-06 -- to 1-07

Meet and greet customers, tours and residents. You would tour prospects through the vacant apartment homes and models and sign them up for new leases. Other basic administrative duties include answering phones, filing, running credit and criminal background checks.

Key Results:

• Lease to all qualified clients

• Responsible for walking all market ready units

• Filing of all daily paperwork

• Resident retention

• Preparing leases

• Showing apartment homes

• Assisting with move-ins , move-outs

• Preparing renewals

• Marketing outreach planning of residents functions

• Yardi software.

ORANGE COUNTY CLERK OF COURTS [Apple One Temp staffing] – Orlando, FL

Accounts Specialist, 4-06 to 8-06

Exceptionally talented Accounting Specialist with huge background in maintaining, reviewing and reconciling financial records to ensure compliance with accepted accounting principles and standards. Maintain accounts for all cash bonds and monthly child support payments for the state of Florida .Responsible for reimbursing out checks for cash bonds, and court registry. Took care of all office duties Handled all deposits throughout the court house.

Key Results:

• Enter data onto computer spread sheets, ledgers, worksheets and other forms.

• Compare data contained in a variety of financial records in order to detect errors/discrepancies.

• Reconcile accounts/records and extract and compile information from records as required. Certified financial documents in the accounting system.

• Reconciled accounting transactions in more than one accounting system.

Florida Power and Light [Electric Company] – West Palm Beach, FL

Residential Marketing Specialist 7-05 to 4-06

A gifted Customer Service Representative with huge experience in performing office support duties which involve providing information to the public, receiving payments, addressing customer complaints, preparing and maintaining records within the Finance Department, and performing other duties as required.

Key Results:

• Proven ability to anticipate client needs and ensure customer satisfaction should problem arise

• Diplomatic and tactful with professionals at all corporate levels.

• Excellent Public Relations skills; work well with diverse groups of people.

• Excellent oral and written communication skills.

• Maintain a positive and professional attitude dealing with customers.

• Connected new service, disconnect service and transferred services.

• Dispatched technicians for power outages

K-Rain [Account Temps Staffing] – West Palm Beach, FL

Account Receivables Clerk 2-5 to 7-05

5 years of Accounting experience. Areas of expertise include accounts receivable, accounts payable, customer service, office administration, and conflict resolution. Proven ability to maintain organized and efficient within fast-past environment, and learn quickly and adapt to ever changing environment. Detailed oriented with strong problem-solving, work ethic, customer service oriented, and teamwork skills.

Keys Results:

• Managing the entire A/R process.

• Maintain accurate and timely billing, credit memo and cash application records.

• Arrange oversee completion of work including accurate and timely posting. Processing and verification on billing, cash receipt, credits and refunds.

• Responsible for vouching, coding, processing, and inputting vendor invoices in accordance with established guidelines.

• Assist with monthly close by entering journal entries into general ledger.

Allied Interstate [Collection Agency] West Palm Beach, FL

Collection Supervisor 11-99 to 9-03

Trained and experienced in the credit industry; good employee relations; excellent verbal and written communication skills; reliable employee. Responsible for supervising staff engaged in collecting overdue payments for charge accounts, credit card account companies or other credit-card-issuing organizations. In charge of reviewing delinquent account records, organizing collection workload, and assigning accounts to clerks for collection.

• Interviewed, hired, supervised, disciplined, and laid off staff.

• Maintain a clam and professional attitude when dealing with staff and customers.

• Motivated staff to work hard and take pride in their job.

• Organized staff in workload schedules and ensured work was completed and distributed to various work sites on time.

• Managed dialer for all collectors, skip tracing process, time clocks audits for staff.

TECHNOLOGY SUMMARY

MS Office (Word, Excel, PowerPoint) Yardi BMAS Onesite Platinum Dun & Bradstreet Windows (all)

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