Customer Service Project

Location:

Pune, MH, India

Posted:

November 08, 2012

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Resume:

Pooja Sahu

Ph: +91-805*******

Email: gwk0jb@r.postjobfree.com

OBJECTIVE

To be part of an organization, which provides me an open environment, where

I can integrate my testing skills & knowledge, to work sincerely and

positively towards achievement of Organizational goals.

PROFESSIONAL SUMMARY

. Consistent, award winning over quota performance in progressively

responsible positions within customer service.

. Executive level Rapport, highly organized with great communication

skills with customers.

. Great technology skills and the ability to map them to business

requirements.

. Always positive with lot of patience and persistence to overcome any

scenario.

. Good understanding of SDLC & testing Life Cycle

. Good understanding on Test Plan Contents

. Good understanding of bug life cycle

. Good knowledge on automated testing tool QTP

. Good communication and presentation skills, quick learner, team player

TECHNICAL SKILL SETS

. Basic C language

. Software Testing

. Knowledge of all operating systems 98, 2000, 2007 ME, XP and Vista.

. Knowledge of Internet browsing, Microsoft Office - Word, Excel, Power

Point and Access.

PERSONAL SKILLS-SETS

. Analytical skills and lateral thinking are combined to provide

appropriate service and the ability to deal with clients

empathetically.

. Good communication skills.

. Mature and professional approach for decision-making, leadership and

motivational skills to lead a team towards the organizational goals.

PROFESSIONAL EXPERIENCE

Client : Meltek Infosystems Pvt. Ltd (www.meltekinfosystems.com).

Industry : Service

Location : Kharadi, 3/2 IT acknowledgement Park, Pune 411014

Duration : 7 months

Role : RF engineer

Description:

Worked there as project coordinator

ACADEMICS

Highest Education

Level : BE (Electronics)

Institution : GH. RAISONI, Institute of engineering and technology,

Pune, India.

University : Pune University, Pune, India.

Year of Passing : (June 2011)

| B.E.|2011 |G.H. Raisoni |Pune University |62.66% |

|T.E. |2010 |G.H. Raisoni |Pune University |51.80% |

|S.E. |2009 |G.H. Raisoni |Pune University |51.73% |

|F.E. |2008 |G.H. Raisoni |Pune University |54.07% |

|HSC |2007 |K.V.NO.3,9BRD,AFS,|CBSE |62% |

|SSC |2005 |k.v.no.4,BATHINDA |CBSE |65.66% |

PROJECT DETAILS

Project Name/Title : Wireless ECG Monitoring System

In medical field wireless technology plays important role. We are allowed

to transmit and receive heartbeat pulses of interest over long distance

using zig bee. In this project we propose a mobile wireless

Electrocardiograph monitoring and recording device based on PIC

microcontroller. With the help of this wireless ECG monitoring system

doctors can capture the patient's information easily, patients no necessity

for staying in hospital.

PERSONAL PROFILE

Father's name : Mr. Vikram Singh

Address : S.no 48/2, Laxmi Nivas, chandan nagar, Near Nagar

Road Pune 411014

Date of Birth : 22nd Oct 1989

Gender : Female

Marital status : Single

Languages known : English and Hindi.

I hereby declare that the above information is true to my knowledge.

Place: Pune

(Pooja Sahu)

Contact this candidate