Customer Care Executive Service

Kabita Thakur

Email: ******.**********@*****.*** +998******* _____________________________________________________________________________________________

OBJECTIVE:

Seeking a challenging environment that encourages continuous learning and creativity, provides exposure to new ideas and stimulates personal and professional growth within a prestigious organization.

EDUCATIONAL QUALIFICATION:

BA. Osmania University with an aggregate of 61%.

Higher Secondary from Howrah Jogesh Chandra Girls School, with an aggregate of 70%.

Secondary from Howrah Jogesh Chandra Girls School, with an aggregate of 62%.

ORGANISATION - Tata Buisness Service Support

Client - Tata sky

Period - July-Till Date ( 16 months)

Designation - Sr. Customer Care Executive

ROLE:

Handling the calls of domestic customers in English, Hindi and Bengali language.

Providing support to the users of Tata sky over phone by solving their queries related to Packages, balance statement, ,offers and Technical issues.

STRENGTHS:

Quick learner.

Expertise in oral, written presentation skills.

Target and result oriented

PERSONAL PROFILE:

Father’s Name : Anup Thakur.

Date of Birth : 10 December 1988.

Gender : Female.

Marital Status : Married.

Nationality : Indian.

Hobbies : Travelling and Painting.

Languages : English, Hindi and Bengali.

DECLERATION:

I hereby declare that all the above information is correct to the best of my knowledge and belief.

Place: Hyderabad

Date: (Kabita Thakur)

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