NANCY L. TUGGLE
Birmingham, Alabama 35244
Phone: 205-***-****
Email: *****@***.***
Proven professional with sales/marketing, office administration and customer service experience
SUMMARY PROFILE:
Professional background encompasses medical, healthcare, aesthetics and education industries. Demonstrated expertise in consultative sales, establishing credibility and working with the prospect/client to fully understand their business environment and then propose applicable business solutions. Strong interpersonal management skills, along with excellent written and verbal communication abilities. Demonstrated leader, with proven ability to effectively motivate and train customers, employees and colleagues. Exceptional time management, strong organizational and follow up skills.
PROFESSIONAL WORK EXPERIENCE:
DEVRY UNIVERSITY; Birmingham, AL 2010 to November 2011
Programs Representative
Marketed college/career opportunities through coordinating informational/marketing presentations at area high schools, as well as attending college and job fairs until position was eliminated due to organizational restructuring.
ANGEL CARE ASSISTED LIVING; Birmingham, AL 2008 to 2009
Director of Senior Placement
Called on physicians, nurses, nursing home staff, and other healthcare professionals to effectively market six Assisted Living facilities throughout the metro Birmingham area.
Met with prospective clients and their families, touring the facilities and explaining the options.
Revised and rewrote marketing brochures for use by each of the facilities.
Successfully increased resident census level from 65% to 82% within five months
ASCENDTHERAPEUTICS; Birmingham, AL 2007 to 2008
Sales Representative
Hired to develop and grow sales in new territory, calling on OB/GYNs and neurologists in Birmingham and Montgomery, selling women’s health pharmaceuticals. Territory closed as a result of downsizing.
Consistently met and/or exceeded call goals and expectations
STIEFEL LABORATORIES, INC.; Birmingham, AL 1989 to 2002 and 2005 to 2006
Senior Sales Representative
Marketed and sold dermatological products for this privately-held pharmaceutical company, calling on dermatologists, pediatricians, podiatrists, family practice, and internal medicine physicians throughout Alabama, NE Tennessee, east Mississippi, SW and NW Georgia and Tallahassee, Florida. Was contacted and re-hired by company in 2005.
Called on teaching hospitals, with focus on implementing a consultative sales approach.
NANCY L. TUGGLE
726 Riverhaven Circle
Birmingham, Alabama 35244
Phone: 205-***-****
Email: *****@***.***
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WORK EXPERIENCE (Continued):
STIEFEL LABORATORIES, INC. (Continued):
Sales Achievements:
2001 & 2000 Representative of the Year, Southern Region
2000 National Representative of the Year, Companywide
President’s Club, 1993
1993 Representative of the Year, Southern Region
National Training Manager (1992-1999)
In conjunction with sales responsibilities, was selected Regional Field Trainer in 1992 and then promoted to National Field Trainer from 1994 to 1999.
Upgraded entire training program, wrote product monographs and sales presentations, as well as developed new programs to meet specifications of National Sales Manager.
Implemented all training programs and classes, training 20-30 Sales Representative and Regional Trainers each year.
BIRMINGHAM PLASTIC SURGERY CENTER; Birmingham, AL 2003 to 2005
Practice Administrator
Responsible for managing all aspects of fast-paced plastic surgery practice, including supervising 10-15 employees, handling payroll, overseeing Accounts Receivable and Payable, hiring and training new employees, and maintaining updated insurance and credentialing.
In addition to managing practice, oversaw Day Spa, ordered products, and scheduled clients.
OTHER WORK EXPERIENCE:
Over ten years of experience working as a Special Education Teacher at the High School level.
COMPUTER SKILLS:
Proficient with Microsoft Office (Word, Excel, PowerPoint & Outlook)
EDUCATION:
AUBURN UNIVERSITY; Auburn, AL
Bachelor of Science Degree: Special Education
REFERENCES AVAILABLE UPON REQUEST