Customer Service Manager

Location:

Arlington, TX, 76017

Salary:

$11.00

Posted:

May 22, 2012

Contact this candidate

Resume:

Karishna Gooden

**** * ****** **** **

Arlington, Texas 76017

Mobile Phone: 254-***-****

E-mail: ******@*******.***

Work Experience

Sales Associate

March 2012 – Present

Batteries Plus | Arlington, TX

Retail

Suggest and sell products, install batteries.

Head Cashier / Front End Supervisor

January 2010 - December 2011

Home Depot | Arlington, TX

Retail

Managed the operation of the front end including: Cashiers, Service Desk, Rental Center and Pro Contractors Desk. Financial management. Managed a team of six Head Cashiers; teaching, coaching and training. Handled escalated customer issues, associates, schedules and training. My leadership and multitasking skills were effective and helped me manage the team effectively in order to put customers first.

Customer Service Desk / Expediter

January 2008 - January 2010

Cashier / Kitchen and Bath Designer

March 2006 - January 2008

Home Depot | Waco, TX

Retail

Managed records, use of computer programs, face to face and over the phone customer service. Mediator between installers/vendors and customers. Expediting problems and orders. Creating new and remodeled kitchens and baths. Supplying ideas, suggestions and graphic designs.

Cashier and Ticket Booth

May 2005 - April 2006

Dr. Pepper Museum | Waco, TX

Entertainment Venues and Theaters

Customer relations, stocking and cash handling.

Cashier

January 2002 - December 2005

McDonald’s Resturaunt | Waco, TX

Restaurant/Food Services

Customer Service; cash handling.

Skills

Microsoft Word - Expert