Customer Service Manager
Resume:
KIMBERLY CARR
PHILADELPHIA, PA 19131
*********@*****.***
Dear recruiting manager,
Thank for the taking the time to review my resume in review and consideration for the position that you are actively recruiting for. I am a highly motivated and dependable individual, currently in the market for a challenging position in which I may advance my career and personal growth. I am confident that I possess many of the skills you require for the position that you are currently hiring for and welcome the opportunity to speak with you at your earliest convenience. Enclosed you will find my resume highlighting over a decade of continued growth as an administrative professional. I understand that my resume cannot fully display all of the potential that I have, so I welcome the opportunity to meet with you to clarify my experience and to discuss the possibility of a career opportunity with a well-established company as yours. I am anxious to meet with you.
Thank you for taking the time to review my resume. I look forward to the possibility of discussing my professional career with you in the near future.
Respectfully submitted,
Kimberly M. Carr
KIMBERLY M. CARR
1713 N. 54th Street • Philadelphia, Pa 19131 • 215-***-**** • 215-***-****
Education
West Catholic High School Philadelphia, PA 1987-1991
Strayer University Philadelphia, PA 2006- 2009
Currently pursuing B.A. in Business Administration
Professional Experience
Pepsi Bottling Group Philadelphia, PA 5/ 2010- Present
Pepsi Bottling Group Philadelphia, PA 12/2003-8/2007
Customer Financial Analyst
• Reconciled submitted invoices for special deliveries, verified that the following were obtained: signatures for delivered merchandise, receipts for driver's expenses and explanations for accounts receivable payments.
• Accounted for all cash, balanced cash and check intake against daily documentation.
• Performed computer data entry and printed bank verification.
• Provide excellent customer service when interfacing with drivers, sponsors or clients.
• Submitted invoices for deliveries
• Counted cash and checks before completing bank deposit slips
• Kept periodic balance sheet of amount and number of transactions posted
• Manage email communication from several departments that we interfaced with.
• Maintained ledgers and computer records of bookkeeping information
Gruma Corporation Goldsboro, NC 9/2007-4/2010
Receiving Administrator
• Provide excellent customer service while communicating daily with drivers, vendors and the Regional Customer Service Department.
• Act as liaison between plant receiving department and Corporate Purchasing Department
• Daily general office duties such as prepare bills of lading , invoices, data entry
• Update vendor records daily in SAP system as needed, managed records and ledgers
• Conducted month end inventory cycle count, entered results and prepared appropriate documentation to submit to department manager.
Blank Rome LLP Philadelphia, PA 8/01-11/03
Records Clerk
• Maintained daily client files and provided administrative support for 60 attorneys.
• Prepared and coded files using the Elite filing system.
• Monitored and revised estate and trust files
• Managed and maintained court filings, copying, duplicating, and sorting and distributing mail.
• Made copies of correspondence, legal documents and Real Estate closings
• Arranged delivery of legal correspondence to clients, witnesses and court officials
• Weighed outgoing mail to compute shipping charges and prepare
Contact this candidate