Manager Management
Resume:
Erricka Moore
**** *** ** **********, ** *****
*******.***@*****.***
Objective Statement
To obtain a position where my diverse business and technical skills contribute to the success and growth of the organization
Summary of Qualifications
Congenial and enthusiastic contributor and supporter of team goals
Knowledge of office practices and procedures
Strong attention to detail
Excellent analytical, organizational and communication skills
Proven ability to prioritize and handle multiple tasks in a challenging environment
Basic knowledge of medical terminology
Experienced knowledge of electronic remittance advice (ERA) in ANSI X12 format and easy read format
Education and Training
Colorado Technical University, Online Campus
Associate of Science, Health Administration Services, currently attending
Virginia College, Jackson MS
Cisco Network Associate Diploma
Phillips Junior College, Jackson MS
Associate of Science, Administrative Assisting/Accounting
Computer Skills
Thorough knowledge of Microsoft Word and Excel, Windows Vista, Windows XP
Basic computer hardware assembly and component/device replacement
Learns new software applications quickly
Other Skills
Types 60 WPM and 10,000+ 10 key calculator skills
Filing-Alphanumeric, Mailing Correspondence, Faxing, Copying, Scanning
Point of Sale (POS), Western Union Quickpay, PhonePay services
Employment Experience
Bank of America Tucker, GA 2006 -2011
Healthlogic Systems Corporation
Treasury Services Specialist-Specialized Healthcare
Point of contact for Healthcare business office personnel
Responsibilities included monitoring accuracy of data input into the system, information gathering, and troubleshooting
Identified, resolved and determined root causes through research and analysis to provide solutions to basic and moderately complex requests
Analyzed EDI 835 transaction sets using ANSI X12 standards
Moderate level of contact with insurance companies and vendors for resolution of electronic remittance issues experienced by healthcare personnel
Financial Asset Management Tucker, GA 2004 -2006
Account Reconciliation/Payment Processor
Inputted payments received to individual client accounts using account processing database manager
Processed credit card transactions using a point of sale(POS) merchant verification system
Researched non-postable and unidentified accounts by mailing correspondence or contacting departments managers for further review
Assisted in reconciling cash payments received using excel-based cash management spreadsheet
Internal Revenue Service Chamblee, GA Winter 2002
Data Transcriber
Keyed information from a variety of taxpayer prepared returns and related schedules, federal tax forms, and other taxpayer information into the IRS computer system from taxpayer returns
Identified missing, incorrect, and unrecognizable data and took the appropriate course of action to resolve errors, or referred to others for correction
Spherion Corporation/Bellsouth Atlanta, GA 2000 - 2002
Database Coordinator
Handled internal customer queries regarding departmental products, services and functions while taking appropriate actions in a time efficient manner
Analyzed daily reports involving the production of online products and listings such as service orders, product codes, and start and stop dates for each customer’s account
Created new online listings using independent analysis for various companies’ advertising with The Real Yellow Pages online
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