Medical Billing Customer Service

Tiata Wilson

**** * ******** *** *** Fresno, CA *3705

Cell phone: 559-***-****

gv7hnd@r.postjobfree.com

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Qualifications

Skilled in Microsoft Office Products Word, Excel and Access, Keyboarding 35 wpm/ 10- key by touch, Ability to file alphabetically and numerically, Experienced in multi-line telephone systems(6-lines) Ability to work as a team member or independently, Excellent customer service, Prompt/on-time/loyal/dedicated

Experience

Self-employed

September 2010-March 2012 Child Care Provider Fresno, CA

Planned and implemented educational outings, assisted with potty training, helped with basic phonics, prepared nutritious meals,

IAP Worldwide Services

October 2007-June 2008 Clerk I Fresno, CA

Attaching labels, sequencing, mail, cycling, shelving, sorting, filling

Alorica/Funi

February 2007-September 2007 Customer Support Agent Clovis, CA

Assist customer over the phone with connections of DVD players, VCR, TV, input data into computer, greet customer, transfer call, process paperwork

Communications Center Inc

August 2006-February 2007 Research Assistant Fresno, CA

Conduct interviews over the telephone, read a script verbatim, input data into computer collect data for research purposes, greet interviewee

MedCom

August 2005-October 2005 Medical Billing Internship Fresno, CA

Duties included completed and processing insurance forms for payments, posted payments, collected medical information, aging reports, answering telephones, researched cost of procedures, filling

Self-employed

April 1998-July 2002 Child Care Provider Fresno, CA

Planned and prepared nutritious meals, planned and implemented educational actives, helped with homework, and prepared children for bed

Toys R Us

November 2001-May 2002 Sales/Cashier Fresno, CA

Assisted customer in locating merchandise, stocked shelves, greeted customers at checkout, balanced cash drawer

New Millennium School

November 1999-January 2001 Office Assistant Fresno, CA

Maintained attendance sheets, filled, scheduled appointments, answered telephones and took messages, and perform general office duties

Education

University of Phoenix

Present Associates of Art Degree Fresno, CA

Human Services Management

Fresno City College

September 2005 Other

Medical Billing Fresno, CA

Medical Billing Certificate (3.7 GPA) Dean's List Achieved perfect attendance

Fresno Adult School

June 2004 Other

Microsoft Office Fresno, CA

Microsoft Office Certificate

Fresno Unified School District/Ted C. Wells Center

High School

General Studies Fresno, CA

High School Diploma (3.5 GPA)

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