Quality Assurance Technician

DAWN WILLARD

** ****** ****** • East Orange NJ **017

973-***-**** • 973-***-**** • email ****.********@*****.***

LAB TECHNICIAN

Process Benchmarking ~ Testing & Compliance ~ Team Management ~ QA / QC

A dynamic lab professional with over 20 years of experience in various facilities. A detail-oriented team player and lab technician with a proven track record in testing, product assessment, and safety management. Consistently meets stringent deadlines and budget guidelines. Recognized as a leader who leads by example with a quality and productivity mindset that motivates teams toward success. Proficiencies:

• Adept at cultivating high-performance personnel in the industry as per health and safety standards. Detail-oriented and dedicated to driving continuous improvements and streamlining processes.

• Record of excellence following specific protocols for production to eliminate waste and ensure optimal quality; keen eye and passion for production, safety, and resource optimization.

• Executes wide-ranging functions including safety management, regulatory compliance, quality assurance, relations building, and research and development (R&D).

Quality Control (QC) • Quality Assurance (QA) • Compliance • Testing & Product Selection

Training • Health and Safety • FDA Audits • GMP / GLP • Inspections • FDA / EPA Regulations

Corrective Action Recommendations • Process Improvements • Reporting • SOPs

Technical Skills

Batch adjustment (ph and viscosity) • Protein analysis • Uniformity of Dosage Capsules

Investigation OOS (F.D.A., raw material, in-process and finish products)

Viscosity Analysis • Flow Dynamic Analysis • Stiffness Analysis

PROFESSIONAL EXPERIENCE

HARTZ MOUNTAIN CORP, Bloomfield, NJ

Senior Lab Technician: Prior to 1995-2010

Chief leadership and oversight of product quality, laboratory instrument calibration, FDA product analysis, inspections, testing, and compliance. Engaged gas chromatography to analyze products. Ensured product quality to GMPs. Administered releases of finish products to production. Prepared samples.

• Finalized samples for outside lab and Bioscience department for testing (bacteriological analysis).

• Championed various tasks: refractormeter, water determination by Karl fisher and convection oven, UV spectrophotometer and FTIR, viscometer, friability, hardness, conductivity, water activity, disintegration, and color determination.

Early experience at SCHERING PLOUGH in the Pharmaceutical R&D Package development as Intern.

EDUCATION & CREDENTIALS

Certificate of Training Laboratory Technology

Certified CPR

Technical Training Project, INC Newark NJ, Hoffaman La Rocha

Accounting, Essex County College Newark, NJ

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