Professional, upbeat Administrative employee
Resume:
Jennifer Bermudez
Duluth, Georgia 30096
***********@*****.***
Objective
To secure a permanent administrative position where I can utilize my exceptional customer service and communication skills.
Work Experience
Customer Service Representative
10/2006 -12/2008 GENEX Services, Inc., Norcross, GA
* Maintaining customer relationships by handling requests, issues and referrals.
* Contributing to sales goals by informing prospective clients and existing customers of products and services.
* Writing up medical reports for case management; including disability and workers compensation injuries, vocational requests and Independent Medical Examinations for Auto Liability accounts.
* Reporting directly to the Area Sales Manager regarding day to day activities such as exhibit planning, marketing and researching prospective customers.
* Organizing Catered Events for Lunch and Learns, Client Meetings and Workshops.
Receptionist
6/2005 - 10/2006 Office Suites Plus, Duluth, GA
* Answering multi-line switchboard.
* Giving tours to prospective clients.
* Organizing catered events.
* Ordering office supplies.
* Creating and maintaining client files.
* Assisting clients with administrative tasks, as needed.
Receptionist
4/2004-5/2005 Office Centers, Norcross, GA
* Answering calls on computerized switchboard phone system.
* Distributing and processing company mail.
* Maintaining conference room schedules.
Admissions Specialist
11/2003 - 3/2004 Professional Career Development Institute, Norcross, GA
* Answering inquiry calls from prospective students in call center environment.
* Informing prospective students of course outlines and curriculums, while adhering to Quality Assurance criteria.
* Meeting sales goal expectations by enrolling interested callers in Associate Degree, High School Diploma or Certificate Programs.
* Data Entry.
Skills
Microsoft Word, Excel and Outlook.
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