Quality Control Customer Service

STACEY E. RISK

*** ******* ****** • Sandy, UT ***70 • 801-***-**** (cell) *******@*****.*** (email)

QUALIFICATIONS

Motivating Leadership Strong Administrative Skills Project Management

Staff Training & Development Database Administration Outstanding Experimental/Troubleshooting Aptitude

Effective Team Building Document Management Excellent Communication/Presentation Skills

Technical Skills: Macintosh/PC computers using MS Office Suite (Word, Excel, Access, Outlook, PowerPoint), Spreadsheet/Database Software, Internet, 10-Key Keypad, molecular biology applications

EDUCATION

Bachelor of Science, 2009 Major: Biology; Business Administration, Utah State University, Logan

Bachelor of Science, 2015 Major: Medical Laboratory Science, MLS, University of Utah, Salt Lake City

Certificate – Certified Nursing Assistant; Medical Terminology, Bridgerland Applied Technology College, Logan, Utah

PROFESSIONAL EXPERIENCE

Scientific Analyst – Omnilytics, Inc., Sandy, UT (October 2010 – October 2011)

Work in a plant pathology laboratory for a biotechnology company. Extract various infectious bacterial disease agents and characterize them against a stock of bacteriophage. Receive and prepare laboratory samples for analysis, following proper protocols. Properly culture a wide variety of BioSafety Level 2 organisms including bacterial diseases, viruses, and fungi for use in different virology research studies including bacteriophage disease control. Use molecular biology applications, such as QPCR and PCR amplification quantification and genetic characterization of xanthomonads, pseudomonades, E. coli, salmonella, and other viral diseases for use in finding a working bacteriophage and curing the known bacterial disease. After a bacteriophage was selected through an extensive characterization testing process on a bacterial host isolate, ferment the bacteriophage against their host in large quantities for industrial use. Record all data pertaining to results of all research and experimental data. Analyzing data results and further process improvement. Prepare data summaries, reports, and analyses. Excellent multitasking skills to handle multiple projects simultaneously. Very hands-on working environment, including accuracy while using a pipette; extreme focus; and attention to detail.

Analytical Chemist – ALS Laboratory Group, Salt Lake City, UT (July 2010 – November 2010)

Work in Organic Department. Analyze and report environmental and industrial hygiene samples using ion chromatography IC, PCB, HPLC, and LC/MS. Establish, validate, and develop new methods for analysis. Maintain and troubleshoot laboratory equipment. Prepare extensive reports and keep record of all sample data. Perform work within an established quality control parameter and specified turnaround times. Prep and create all batch work list sample reports to meet specific client deadlines. Other skills include: excellent computer skills, ability to perform efficiently under pressure, be a team player, and willing to cross-train in other areas, including Inorganic Department.

Laboratory 3 Senior/State Technician/Administrative Support – Gossner Foods, Logan, UT (June 2005 – May 2010)

Lab Duties. Work closely with the QA Director to write, maintain, and establish SQF and SOPs. Work with auditors to maintain quality and stability of all day-to-day operations. Experience with microbiology, State plating practices, specification boundaries and protocol, and hands-on lab work. Food science chemistry, including tests for solids, pH, salt, protein, moisture, etc. Food biology, including testing for E.coli, coliform, bacteria, yeast, mold, etc. Properly plate State and Regulatory producers daily for bacteria; keep record of all past counts and reported problems found. Prepare all reagents, both chemical and live, fresh, or preserved biological specimens, including microbiological cultures, using a sterile technique and proper legal labeling and set up. Perform intra- and inter-laboratory comparison tests to monitor laboratory performance. Monitor and evaluate operations, programs, processes, and/or practices for quality and effectiveness; make recommendations for improvement.

Administration. Records management and database administration of SOPs and other regulatory records. Superb understanding of statistical analysis used in product development and results processing.. Handle confidential information, state records, and quality management. Lead in the development and maintenance of document standards containing work instructions and plant quality control. Involved in the creation and maintenance of an online database system SQF, ensuring document cross-referencing and compilation of reports and audits.

Sales Executive Secretary – Swift and Company/Miller Bros., Hyrum, Utah (May 2004 to April 2005)

Executive assistant to the management team. Coordinate with sales staff in overseeing and processing exports, including border documents, slaughter time and health certificates, NAFTA certificate of origin, shipping and distribution reports. Schedule sales staff appointments, reservations, prepare a variety of correspondence. Primary liaison to vendor/contractor relations. Handle a variety of customer service and administrative tasks and resolve customer issues with expediency. Maintain confidential documents, process orders, write reports, inventory management. Excellent computer skills for database entry and spreadsheet management..

Administrative Assistant/Marketing Director – V-Motion/Autumn Living, Logan, Utah (October 2003 - May 2004)

Administrative and executive support to develop, coordinate, and implement all facets of setting up a new business. Knowledge of budget preparation and management practices, which involves payroll, operating expenses, capital equipment expenditures, and inventory. Compliance quality control, which includes customer sales follow-up, database entry, and create spreadsheets for tracking payroll, accounts payable/receivable, and customer information. Represent V-Motion in a variety of public settings. Use excellent presentation, marketing, and interpersonal skills to oversee advertising/marketing for Autumn Living Assisted Care Center.

AWARDS/HONORS

• Vice President, Logan High Drill Team (Hi-Lo’s), 2001-2002; Member, 1999-2002

• Awarded Regional Champions and Utah Drill Team Competition, Third Place, 1999-2000

• Awarded Region, Second Place, and Utah Drill Team Competition, Third Place, 2000-2001

• Awarded Region, Tied First Place, and Utah Drill Team Competition, Third Place, 2001-2002

PERSONAL ATTRIBUTES

• Exemplify leadership and training.

• Personable and a motivator building relationships within a team setting while seeing the worth of each individual. Have the ability to listen to, understand, and bond with those with whom I associate.

• Advanced problem-solving skills and a keen awareness of how to work effectively in a team environment and come to quick identification of solutions to meet objectives when implementing multiple projects.

• Energetic, enthusiastic, dependable, and conscientious.

• Enjoys solution seeking more than just problem finding.

• Dismiss negatives, being eager to accomplish any task.

• Self-starter, hard-working, extremely organized, and detail-oriented have an “eye for detail.”

• Quick learner and eager to take on new and multiple tasks with little to no supervision.

• Creative, imaginative, and resourceful love developing new solutions from conception to successful completion.

• Data administration of laboratory information management system.

• Perform routine maintenance of laboratory instruments.

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