• Highly motivated administrative professional dedicated to exceeding goals and expectations while providing quality work

• Recognized on several occasions by external and internal clients for outstanding project management

• Recipient of 2 high performance recognition awards within a 6 month span, given to those who go above and beyond the call of duty

Ernst & Young, LLP (07/07-Present)

Office Coordinator

• Manage the scheduling of temporary and permanent office work space assignments

• Provide excellent customer service while maintaining confidential information related to clients and staff

• Facilitate the distribution /deactivation of firm security I.D. badges

• Provide front desk reception coverage, answering phones and greeting guests

• Collect and maintain inventory of office equipment and supplies

• Arrange for the repair and maintenance of office equipment

• Plan and execute special events including fundraising activities and annual meetings

Bosley (05/01- 07/07)

Assistant Office Manager

• Managed front office staff with direct supervision over assignments delegated to various team members

• Initiated training and development programs for newly hired staff

• Ensured the integrity, confidentiality and appropriate use of all patient and prospective patient information, and company financial

• Prepared and maintained patient charts for daily and weekly medical procedures

• Processed reimbursements for executive staff

• Responsible for submitting payroll timely and accurately

Mother Hood Maternity (11/00- 4/01)

Site Manager

• Responsible for day to day in store activities including the supervision of all staff

• Reconciliation of cash drawer and nightly deposits

• Hired and trained new staff, recording their progress and providing feedback on performance

• Prepared weekly staffing schedules and payroll submission

• Created and monitored systems that assist with inventory control

• Designed attractive merchandise presentations, resulting in increased store traffic and profits

Microsoft Office, Lotus Notes, Outlook, Client Resource Management databases

Roxbury Community College, Business Management Boston, MA

Eastern Nazarene College, Business Management Roxbury, MA