VALERIE J LAGUNA
OBJECTIVE
Seeking a Data Entry Position with a company where I can utilize my skills and grow with the company.
SUMMARY OF QUALIFICATIONS
Data Entry Skills Microsoft Word Telephone Skills Customer Service Skills Front Desk Work
EXPERIENCE
Princeton Review
Program Aide (Part Time) August 2008
Advise parents of a free educational program. Assist teachers with teaching of program
PSI
Customer Service Rep January 2008 to April 2008
Temporary assignment for Children’s Health Insurance Inbound calls
Data Entry
Arroyo Enterprises
Marketing Rep March 2007 to September 2007
Assisted with budgeting and advertising of company, Set appointments for potential customers. Followed up with Sales Reps
Aegis Communications
Telemarketer Service Rep , December 2005 To May 2006
Outbound telephone sales; Processing telephone orders, Customer service
Early Learning Coalition
Data Entry Specialist, August 2005 To November 2005
Input family data in order to obtain childcare Communicated with parents and childcare providers. Processed reimbursement for providers.
Exit Realty
Front Desk Receptionist December 2003 To January 2005
Meet and greet clientele, answered and transferred phone calls Set appointments, faxing, copying, some filing. Maintained inventory and ordered supplies.
Liberty Medical
Documents Management , May 1999 To May 2001
Communicated with Doctors and Staff in order to obtain information for patients medical needs. Input and processed information.
EDUCATION
Lehman College Bronx, NY
Education, Psychology
IRCC Ft.Pierce, FL
Human Services, Sociology