Customer Service Sales

Gale Cockerill

*** ******** *****, *******, ** 30339 - 770-***-**** (H) - 770-***-**** (C) - gt1bzo@r.postjobfree.com

Skill Highlights

● MS Windows Proficient

● Excellent communication skills

● Account and Bank Reconciliations

● General Ledger/Month End Close

● Detail Oriented

● Experience with logging cash movement

● Credit card processing

● Fast learner/ Team player

● 10 Key by touch

Work Experience

Penister Closson and Associates

Accounting/Payment Processing September 2011 to present

• Process daily payments and then post to their accounts.

• Maintain various spread sheets to track postdated payments

• Calculate collector’s commissions.

• Calculate commissions due to clients and agencies.

The Home Depot Home Services. Inc. October 2007 to May 2011

Project Coordinator

Atlanta, GA

● Acted as primary contact for installer, customers, Field Inspectors, Branch Support, and local vendors.

● Maintained detailed records in the Lead Management System (LMS)

● Contacted homeowners to schedule necessary appointments and product delivery.

● Responsible for install progressing in a timely manner.

● Order materials / dumpsters as needed

● Made sure correct permits were obtained.

● Work closely with installers - make sure their insurance coverage was current and that they adhered to company requirements

● Maintained an excellent VOC (voice of the customer) score.

● Turned over 100% of my backlog each month.

Bank of America October 2005 to June 2007

Bank Teller / Customer Service

● Greeted customers entering the Bank to ascertain what each customer wanted or needed.

● Was part of the opening staff each morning.

● Excelled in exceeding daily credit card application goals.

● Accurately balanced cash drawer after every shift.

● Assisted customers with access to their lockbox.

● Processed money orders and cashier’s checks for customers.

Byram Healthcare Company April 2000 to June 2005

Accounting / Treasury Manager

Marietta, GA

• Supervised 9 cash applications specialists.

• Supervised A/P department of 5.

● Assisted the Controller with month end close/journal entries.

● Authorized check signer on operating account and A/P accounts.

● Balanced and reconciled up to 15 bank accounts.

● Set up banking transfers from the various banks companywide to main concentration account.

● Prepared monthly and quarterly sales tax reports for approximately ten states.

● Prepared borrowing certificates monthly for the Finance Company.

● Traveled to various warehouse (CO, FL, MA, NJ) to oversee inventory practices.

● Worked with Auditors during year end close.

● Balanced most of the Balance Sheet accounts

Education and Training

Trenton State College

Education

Bachelors Degree

Trenton , New Jersey

Keywords

Bank Reconciliations, Month End Close, General Ledger, Sales and Use Tax, MS Excel, MS Word, Cash Management, Journal Entries, A/P, A/R, Account Reconciliations.

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