Administrative Assistant Office

MARCIA MOORE

OBJECTIVE

To execute administrative assignments and tasks above and beyond expectations.

EXPERIENCE

March 2010 – MetLife – Somerset, NJ (Current position)

Administrative Assistant (Temporary job via All Source)

Maintain important Service Agreements with clients and Third Party Administrators (TPAs).

Verify invoices and process them for timely payment.

Track client and TPA account information using Excel.

Communicate regularly with clients and TPAs via email and phone.

File supporting documents and execute other office tasks.

Maintained complete trust of all confidential matters

Strong process and organization skills

2008-2010 - Automatic Data Processing (ADP) - Florham Park, NJ

401(k) Compliance Assistant (Temporary job via Randstad)

Analyzed plan documents for compliance to new government regulations.

Generated customized correspondence to clients not meeting those standards.

Provided electronic files to external vendor by burning DVD’s.

Entered confidential payroll and contribution data using mainframe programs.

Performed a variety of office tasks using state-of-the-art business software.

2001-2008 - Self-Employed - New Jersey

Professional Nanny and Homemaker Assistant

Administered personal care to infants and toddlers.

Entertained toddlers directly with one-on-one interaction.

Transported children to school and extracurricular events.

1989-2001 - Caixa Economica Federal Bank - Brazil

Administrative Assistant

Managed 1500 client accounts, including checking, savings and investments.

Monitored the financial market and negotiated rates and values.

Authorized loans to clients and processed mortgage repayments.

Supervised 15 employees, including their daily tasks and monthly quota.

Created strategies to increase the new client account base.

1986-1989 - Camara Municipal Town Council - Brazil

Administrative Assistant

Organized daily meetings and constructed the business agendas.

Performed administrative and general office duties, including the processing

and filing of civil documents and mail distribution.

Maintained complete trust of all confidential matters.

Handled telephone calls and arranged travel details.

EDUCATION

1993-1995 Licensed in Letters – College of Philosophy Sciences and Arts Brazil

1989-1993 Bachelor Translator – College of Philosophy, Sciences and Arts Brazil

SKILLS

Proficient in Microsoft Office, Lotus Notes and other business applications for PC’s and mainframes.

Typing speed is advanced and filing skills are meticulous.

Bi-lingual in both speaking and writing of English, Portuguese and some Spanish knowledge.

Professional and personal references available upon request.

PHONE 973-***-**** - E-MAIL **********@*******.***

1280 STATE STREET - HILLSIDE, NJ 07205-2320

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