Clerical Superstar Available Now (But not for long!)
Resume:
Heather C. Tafoya
San Antonio, TX 78249
**************@*****.***
Summary of Qualifications
Strong in customer relations to include steady communications, positive follow through and reinforcement of capability.
Proficiency in most computer procedures and programs.
Efficiency in report preparations and record keeping.
A basic knowledge of what a court reporting firm is responsible for.
A thorough knowledge of legal documentation and the effects of most.
I carry a current notary license.
I am a speedy but accurate typist. I have excellent listening skills and hearing, good English grammar and vocabulary, and punctuation skills.
With an employment background with attorneys, I am familiar with transcription and in a pinch, could possibly fill in.
I have a strong team player attitude and am eager for my firm to be successful.
PROFESSIONAL EXPERIENCE
03/02 to Escrow Specialist / Part Time Receptionist
10/08 LandAmerica Lawyers Title of San Antonio
In my capacity as Escrow Specialist, I am responsible for the initial research processed on a property within seven counties when opening a new order. I am also the lead assistant in charge of creation and preparation of files along with constant communication with customers, realtors and lender representatives. I have created several new procedures that have been adopted throughout the office at the request of external customers and have received extensive training on various programs within the industry. In October of 2007, I accepted additional duties as the receptionist for my office in an attempt to keep overhead low and internal office costs acceptable. In this position, I was responsible for front line support and customer care, including daily accounting reports and an eight line switchboard. For a year, I worked both positions, facing challenges in both but meeting them with a high success rate.
05/00 to Operations Representative / Sales Assistant
09/01 Investment Professionals, Inc.
I was responsible for the opening, organization, maintenance and closing of client files, research and procession of mutual fund and stock trades, and the preparation and delivery of morning reports.
12/99 to Legal Secretary
05/00 The Law Office of John F. Fuini, Jr.
I was responsible for the opening, organization, maintenance and closing of client files, preparation of general and court correspondence, memos, pleadings, motions and orders, scheduling appointments, greeting clients, calling various surrounding counties for local rules and procedures on pending matters, drawing up basic legal documents such as Orders, Motions, Affidavits, Oaths and Applications.
EDUCATION
1994 High School Diploma, John Jay High School
1995 General Courses, San Antonio Community College
REFERENCES
See Attached Page
PROFESSIONAL REFERENCES
Rhonda Howerton or her assistant, Carmen
Rhonda and Carmen were long time customers at LandAmerica Lawyers Title.
Carmen and I cultivated a strong working relationship by achieving many profitable closings together.
Please feel free to contact either of them at 210-***-****.
Dale Lewis
Mr. Lewis is the former President of LandAmerica Lawyers Title.
I worked for him during my entire tenure with the company and although he has now moved to another firm, I am confident in his analysis of my performance.
Please contact him at 210-***-****.
Kathy Olivares
Mrs. Olivares was my office marketing representative at LandAmerica Lawyers Title.
Although we did not work directly together, she received many positive responses from the field based on my customer service.
Please contact her at 210-***-****.
PERSONAL REFERENCES
Robert Adkins
I have known Rob for over ten years.
Please contact him at 210-***-****.
Brian Cox
I have known Brian for nearly a year.
Please call him at 256-***-****
Contact this candidate