Human Resources Manager

MICHELE BROWER

**** *. ******* ****** *******, IL 60614 754-***-**** **************@*********.***

HUMAN RESOURCES GENERALIST

Certified Professional in Human Resources (PHR) offering a 14-year HR career distinguished by commended performance and proven results.

Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance, payroll processing.

Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, company policies, job descriptions and management reports.

HR SKILLS

HR Department Startup

Employment Law

FMLA/ADA/EEO/WC

Mediation & Advocacy

HRIS Technologies Staff Recruitment & Retention

Employee Relations

Alternative Dispute Resolution (ADR)

Benefits Administration

HR Program/Project Management Orientation

Performance Management

Organizational Development

HR Policies & Procedures

OSHA Certified

PROFESSIONAL EXPERIENCE

PYLON MANUFACTURING Deerfield Beach, FL

HR Generalist, October 2008 to Present

HR Generalist for warehouse setting environment with approximately 120 employees. Includes, but not limited to HRIS input for new hires, employee changes, annual increases and terminations and 100% accountable for all personnel files; manage human resources functions to include: tracking employment, benefit administration, workers compensation, unemployment claims, FMLA/LOA and payroll processing; coach members of the management team to ensure that HR policies/procedures are followed; day-to-day employee relations regarding benefits, PTO, performance management, and conflict resolution; involved in all aspects of recruiting and retention from Senior Management to hourly staff; processed verification of employment, both verbal and written; pre-screen setup for drug-free workplace; updated all job descriptions, policy and procedure and manager protocol; re-wrote employee handbook; other HR functions and employee relations issues; prepare, process and maintain all aspects of payroll for hourly and salaried employees using ADP PC Windows; Work closely with the VP Controller on various other projects as directed. Safety Director: oversee all aspects of Safety Committee; plan and coordinate company functions; staff temporary employees and renegotiate contracts with current staffing agencies; maintain relocation packages and help facilitate the same for all management levels. plan and coordinate emergency evacuation process and routes for all areas projects as directed; generate weekly, monthly and quarterly reports related to staffing and production; prepare, track and log all vacation time and annual reviews. Train all employees in multi-faceted safety programs, diversity and multi new hire training programs (i.e. harassment); Revise all ISO documents related to HR and Safety; Other functions as required.

Key Results:

Played a key role in ensuring the successful launch of Los Angeles office. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.

Negotiated approximately 50 salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and non-exempt level.

Re-structured employee handbook covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information.

PROFESSIONAL EXPERIENCE (CONTINUED)

Re-created employee performance review and implemented with management team.

Revised job descriptions across all levels and 50+ categories. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position.

EXPERT REALTY Deerfield Beach, FL

HR Manager/Fleet Manager/Executive Assistant, March 2005 to August 2008

Was asked by CEO and Founder to take on the role of his EA on January 2007 while continuing to perform all my HR duties as described below. Duties as follows for EA position:

HR Manager for Start-up Company for 300+ employees, including call center environment. Includes, but not limited to HRIS input for new hires, employee changes, annual increases and terminations and 100% accountable for all personnel files; manage human resources functions to include: tracking employment, benefit administration, workers compensation, unemployment claims, FMLA and payroll processing; Coach members of the management team to ensure that HR policies/procedures are followed; Day-to-day employee relations regarding benefits, PTO, performance management, and conflict resolution; Involved in all aspects of recruiting and retention from Senior Management to hourly staff; Processed verification of employment, both verbal and written; Currently in process of developing job descriptions, policy and procedure and manager protocol; re-write employee handbook; fleet manager and responsible for 74 fleet cars branded with our logo; Supervise a team of three employees; other HR functions and employee relations issues; Prepare, process and maintain all aspects of payroll for hourly. Salaried and commissioned employees using ADP System; Work closely with the CFO and CEO/Founder on various other projects as directed; create and implement hurricane policy. Various other functions as needed.

Prepare and monitor personal budget, balance checkbook, pay personal bills, book travel arrangements, review Local Agents and Realtor Associates and incoming and outgoing phone reports, and perform and manage various projects; Prepare PowerPoint presentations for the Board of Directors, Workgroups and Conference Speakers; Sign checks for our four companies (i.e. Realty, Closing, Title, and Operating); Process all BIO-STOR investor checks quarterly; Prepare and manage company recruiting events for potential employees; Coordinate & Develop reports for monthly Board reporting; Provide day to day assistance to entire Senior Management team; Numerous other related duties.

AVANTE @ REDBANK Red Bank, NJ

HR Generalist (Temporary) 2004

TEAM HEALTH, INC. Plantation, FL

Chart Audit Supervisor February 2002 to August 2004

TEAM HEALTH, INC. Plantation, FL

Human Resources Generalist March 1999 to February 2002

ACTS, INC. Boca Raton, FL

HR Coordinator July 1997 to July 1999

RTP CORPORATION Pompano Beach, FL

HR Assistant 1996 – 1997

ATLANTIC/OXFORD GROUP Ocean Township, NJ

Administrative Assistant March 1991 to June 1996

EDUCATION & CERTIFICATIONS

LIBERTY UNIVERSITY Lynchburg, VA

Bachelor of Science (BS) in Criminal Justice (online), 2010

HR Designations:

PHR (Professional in Human Resources), 2003

OF NOTE

Professional Development:

Complete ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers’ compensation and workplace safety/security.

Affiliations/Skills/Training:

Society for Human Resource Management (SHRM)

Human Resource Association of Broward and Palm Beach Counties

Florida Public Notary

2010 CPR/AED/First Aid Certified

South Florida Healthcare Human Resources Association – Membership Chairperson 2002

Software:

Windows 95/98/2000/ME/NET; MS Office (Word/Excel/PowerPoint/Outlook/Publisher) 2003/2007/2010; Quattro Pro; Abra; Paradox4.5; Lotus Notes 5; Laplinks for Windows; Aldus Page Maker 5.0; Quicken 6.0; Corel; AOL 9.0+; Cc: Mail; Visio 5.0; Lawson (HRIS payroll system); Total 2000 for Appraisals; AdStarr for Newspaper; Internet Explorer; PC Anywhere; IDX; MRTS; Windows Media Player; Various Office Equipment; AS400 (payroll system); Microsoft Outlook; ADP – Payroll System; Report Smith Writer; PEZ (employee tracking system); Kronos (employee time tracking system); E-Time (employee time tracking system); Numerous Other Internet/Software Programs

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