CAROL WIEDER
** **** **** ******, ******, PA ****9
610-***-**** (Home)
610-***-**** (Cell)
*******@*****.***
OBJECTIVE
Dependable, organized and effective worker looking to obtain a position in Accounts Payable, or Receptionist, with customer relations and office experience.
WORK EXPERIENCE
Dr Harry Buchanan, PA
• Receptionist
• Check in Patients
• Put charts
• Answer Phones
• Reminder Calls
•
Rodale Inc., Emmaus, PA October 1987 – December 2008
Accounts Payable Coordinator
• Process weekly checks and expense reports as well as daily wire transfers
• Enter purchase orders and transfer data in Oracle program
• Process Canadian check runs and some international transactions
• Maintain daily contact with outside suppliers
Receptionist
• Interacted with customers on a daily basis in person and phone calls
• Worked with fellow employees to solve customer issues
• Maintained organized schedule of meeting rooms
Mailroom Services
• Organized incoming mail and prepared checks for outgoing mail
Customer Services
BonTon Department Stores, Allentown, PA December 2002–March 2006
Sales Associate
• Handled sales transactions and closed the cash register at night
• Recruited customers to open charge accounts
• Interacted with customers to answer questions and make sales
SKILLS
• Computer Proficiency: Oracle, Microsoft Office applications, Internet & E-mail
• Customer Relations: 21 years interacting daily with customers
ACTIVITIES
• Thirtysomething Bowling League: traveled to state and national tournaments
• Rodale Exercise Classes
• Rodale Fire Coordinator for Main Building
VOLUNTEER
• America Red Cross
• Handled customer concerns and complaints
o Data Entry
School
Emmaus High School