Human Resources Manager

AMANDA D. SHEPHERD

**** ****** ******* ** ********, Ohio 43542 419-***-**** ******.*********@*****.***

OBJECTIVE

To obtain a position as a valued asset to your organization that will fully utilize my achievements, enthusiasm, talent, skills and education.

HR SKILLS

Employment Law

FMLA/ADA/EEO/WC

Peoplesoft/Paycor/Kronos

Payroll

Staff Recruitment & Retention

Employee Relations

Benefits Administration

HR Program/Project Management

Orientation & On-Boarding

Training & Development

Performance Management

HR Policies & Procedures

ADMINISTRATIVE SKILLS

Microsoft Suite

Data Entry

Scheduling Events

Research & Analysis

Problem Solving

Customer Service

Organizational Skills

Communication Skills

Prioritization & Time Management Skills

PROFESSIONAL EXPERIENCE

VINEYARD COLUMBUS - WESTERVILLE, OH FEBRUARY 2010 - PRESENT

HR Assistant/ Generalist

• Ensured compliance with employment and payroll related laws and regulations

• Assisted in all aspects of payroll to ensure employees were paid accurately and timely

• Prepared and posted job advertisements, screened applications, arranged interviews, participated in the selection process, and orientated/trained new hires

• Managed sensitive and confidential matters including personnel and employee relations, and organizational changes

• Monitored employee performance reviews and the 360 employee performance review process

• Implemented and administered criminal background screenings

• Recorded all leave balances and audited balances when necessary

• Administer quarterly staff training

• Corrected and added new policies to the employee manual and educated employees about additions and changes

• Ensured effective reception or proper approvals on forms; entered changes in the HR/Payroll system

• Exercised individual judgment while dealing with potential or real problems in employee relations; brought them to the HR Director’s attention when needed

• Interpreted, assisted and advised employees regarding leave management, benefit administration, HR procedures and HR policies

• Assisted in the development, implementation and evaluations of plans, policies, systems and procedures

LOWE’S COMPANIES, INC - COLUMBUS, OH SEPTEMBER 2008 - FEBRUARY 2010

HR Manager

• Planned, organized and managed Human Resources; implemented and monitored long and short term goals and created objectives to achieve work goals

• Created schedules based on forecasted hours in order to control payroll expenses and posted them in a timely manner

• Prepare and closed out payroll; managed Time and Attendance daily

• Worked with senior management to develop and retain highly competent, customer service-oriented staff

• Participated and implemented programs that promoted a positive work environment

• Successfully “flipped” the Human Resources office in compliance and increased the internal Human Resources Audit score of a 69% (held by the previous HR Manager) to a 93%

• Maintained all personnel files, drug and alcohol screenings, I-9 files, Worker’s Compensation documents, garnishments, medical documents and background investigation results, and demonstrated “best practices” with personnel records

• Actively recruited the best talent fit for every open position

• Advised the General Manager and other members of senior management on employee relation matters, including disciplinary actions.

• Prioritized and managed multiple projects simultaneously

• Handled all personnel transactions such as hiring, promotions, raises, transfers, performance reviews and terminations

FIRSTMERIT BANK - LEWIS CENTER, OH JULY 2004 - SEPTEMBER 2008

Customer Relations Specialist/Lead Teller

• Met and exceeded company goals by providing excellent customer service

• Organized and innovatively ran meetings

• Balanced the branch on a daily basis and conducted branch/teller audits

• Mentored and trained new employees

• Worked with multiple teams to accomplish branch goals

EDUCATION AND CERTIFICATES

THE OHIO STATE UNIVERSITY - COLUMBUS, OH JUNE 2008

Bachelor of Science in Business Administration

• Major: Human Resources Management

• Relevant Coursework: Accounting, Marketing, Finance, Compensation, Labor Relations, Managing People, Employment Law, Operations, Global HR, Statistics

PLYMOUTH HIGH SCHOOL - PLYMOUTH, OH MAY 2003

Diploma

• College Prep courses

• Valedictorian

PHR

• Fully anticipate taking the exam Winter of 2011

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