Sales Project Manager
Resume:
Ms. NEHA DAYANI
California
Email: ****.******@*****.*** Phone: 310-***-****
Education:
• Masters Degree in Engineering Management (2010), University of Southern California, Los Angeles, USA
1) Marshall School of Business(USC):
• Marketing/Advertising and Promotion Strategy
Buyer Brain, UMS, Direct Marketing, Print Advertising, Sales Promotion, Outdoor Advertising, Publicity
• Supply Chain Management
Management and improvement of supply chain processes and performance, Revenue management, Just-in-time, Logistics, Aggregate planning, Demand Forecasting, Supplier management and outsourcing, IT in supply chains, Enterprise resource planning, eCommerce and Sustainability in supply chain.
2) Viterbi School of Engineering(USC):
• Strategic Management of Technology and Value and Decision Theory, Quality Management
• Financial Accounting and Analysis for Engineers
• Enterprise Wide Information Systems (ERP-SAP GUI)
• Project Management and Management of Engineering Teams( Virtual and face to Face)
Project Life Cycle, Project Phases, Project Charter, Time Planning, Scheduling and Management.
• Bachelors Degree in Chemical Engineering (2008), University of Mumbai, India with a Deans Honor Roll.
Work Experience:
• ClariPhy Communications-Irvine,CA: Customer Service Manager(CRM-Sales,Mkt & Biz Dev) May’11-July 11
1. Order Management/Acknowledgement, RFQs, Billing, Backlog and Shipment Reporting and Processing
2. Event organization- Tradeshows, Conferences, Executives Travel calendar and schedules.
3. Setup and Implementation of CRM software, managed customer information databases, marketing collateral.
• MAM-A Inc- Colorado Springs, CO: Operations Project Manager (Sales and Marketing) 2010 – 2011
1. Implemented and installed CRM software from Salesforce.com for Lead Tracking, Lead Management and Conversion, prepared daily reports for lead tracking, cost analysis and pricing.
2. Sent out Direct Mail and Email Marketing Campaigns(using MailChimp) to generate leads and prospects.
3. System Administrator for Salesforce CRM software.
4. Assisting in Zero Budget Marketing using Social Networking Channels( like Facebook, Twitter, LinkedIn)
5. Market and competitive research to identify new markets.
6. Maintaining and updating the company’s Facebook and Twitter accounts.
7. Increase in Webstore (ecommerce) sales by 30% since last year by improving company website.
• Paramount Pictures – Hollywood, CA: Summer Intern: Supply Chain & Finance Jun’09 - Aug ‘09
1. Evaluated the sales returns of unsold DVDs from the customers and recommend ways to minimize such returns and maximize revenue thereof.
2. Evaluated the storage costs across the world being spent to store such dead and unsold DVDs and recommend ways to minimize such wasteful expenditure.
3. Prepared the cost grid of the prices being charged by Paramount Pictures from its Licensees from various parts of the world and recommend if there were possibilities of cost correction to improve revenues.
The document was uploaded on the company’s internal network.
• USC- ‘Facilities and Management Services- Executive Administrative Assistant. 2008 - 2010
1. Creating Systems to Support office Functions.
2. Helped create and manage a database which tracks Fire/Life Systems university-wide.
3. Developed a method for Engineers to rate contractor performance after project close outs.
• Hindustan Petroleum, Mumbai, INDIA 2007 - 2008
1. Lead a team of 3, completed a project on “Stabilizing 50 tons/hr of Naphtha” at Hindustan Petroleum.
• 81 YOE (Advertising agency) – Mumbai, India : Account Executive 2006 - 2008
1. Responsible for the advertising and promotions requirements of 2 major clients.
2. Coordinated with the marketing team of the client and developed the marketing/advertising/promotion strategy.
• Wizcraft International, Mumbai, India - Operations Executive 2005 - 2005
1. India’s largest event management company- Coordinated with each department to finalize event venues/dates/theme of the event/communication with clients.
Projects:
• Developed an integrated, multi-channel marketing plan that leverages the power of social marketing to reinforce personal relevance and deepen engagement among one of primary US audience segments for Yahoo!
Invited by Yahoo! to Sunnyvale-CA to present the study to their Marketing team. Jan ‘10
• Lead a virtual team of 7 people to solve the problem of reducing wait time at airport security lines. [Fall 08, USC]
• SAP Projects [Spring 09,USC]
Executed an entire business process chain in the following areas:
1. Customer Order Management 2. Production 3. Accounting
• Strategized pricing, production and sales in a competitive commodity market
• Expedited production planning and control using tools provided in an ERP system
• Analyzed sales data in an ERP to dynamically respond to changing market conditions to maximize profits
• Strategic Management of Technology [Fall ‘08, USC]
• Developed an appreciation of methods for managing technologies and innovative processes as strategic resources
• Analyzed the vital, integrative relationship of technology development with strategic planning, marketing, finance, engineering, and operations over the entire lifecycle of technology.
Skills:
• MS Office- Word, PowerPoint, Excel, Outlook, Windows Vista/XP.
• Sandler System Training for Sales and Marketing.
• Salesforce.com
Extra- Curricular Activities:
• Completed an introductory computer course in C, C++, HTML and Linux from NIIT Institute, Mumbai (2003).
• Appeared for ‘Trinity College Of London’, Speech/Drama and Communication Examinations upto Level 6.
• Active member of IIChe Committee of Thadomal Shahani Engineering College-organized annual festivals/seminars.
Strengths:
• Positive and innovative thinking.
• Strong Leadership Potential with commitment to team work.
• Ability to meet deadlines with an exceptional drive.
• Knack for organization, details and event management skills.
• Excellent Interpersonal and Communication Skills with the ability to adapt to change, and to grasp new information.
Contact this candidate