Manager Office
Resume:
Nicholas Doulos
********@*****.***
Education: BA., Concordia University
April 2011 – present
Accenture: Facilities and Services, meeting and events coordinator.
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Assist in resolving issues/concerns or direct them to the appropriate resource.
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Greet and direct employees and visitors.
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Process space reservation requests (assign and confirm space, catering and equipment) and
ensure optimal workspace occupancy.
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Set up and maintain workspace/meeting rooms including catering and audio/visual equipment.
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Provide audio-visual support/troubleshooting prior to and during meetings and events as needed.
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Stock general use areas (e.g., copy room, coffee/vending area, etc.).
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Provide basic technical support for standard office equipment (e.g., copiers and printers).
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Provide support and/or execute activities related to in-site or off-site meetings and events.
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Coordinate large-scale duplicating projects including copying, collating, assembly and binding.
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Keep track and follow up on customer requests until completion.
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Perform administrative duties according to location guidelines.
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Act as a point of contact for external providers (commodity).
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Contribute to the preparation of daily, weekly, and monthly reports.
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Coordinate catering
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Maintain data base, distribute and track office security access cards.
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Perform basic repair, maintenance and custodial or coordinate/arrange with appropriate service
provider duties according to location guidelines (including equipment, electrical, carpentry,
plumbing, etc.).
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Conduct regular checks of the office environment and report any areas requiring maintenance or
electrical attention.
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Maintain or coordinate just-in-time inventory of building and facility supplies according to location
guidelines.
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Carry out instructions for security, fire, health and safety and maintain records.
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May act as fire coordinator and responsible for the locations exercise assessment.
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May act as a point of contact for the landlord or external providers, coordinating all works carried
out in the ground and maintenance of the building.
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Acts as back up to other local F&S Teams - as required
2009 – present
goFluent: Corporate Trainer
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Teach Business standards and communication to European businesspeople (Italy, France, Russia,
Germany) via internet (p/t).
2004 – 2009
Atimo: Restaurant manager
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Duties included all administrative and operational tasks. Payroll, month-end reports, hiring, maintaining
permits and health standards, marketing/promotion and above all, customer care.
1995 – 2002
Kaplan Educational Center
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Interview, hire, train and produce instruction manuals for teachers in the Kaplan method of instruction.
Primary courses were exam preparation for GMAT (entrance exam for the MBA program), LSAT
(entrance exam for the Law program) and MCAT (entrance exam for the Medical program).
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Assisted in all aspects of marketing projects. Duties included setting-up and running information
booths, mailings, live speaking, seminar planning and promotion of Kaplan products.
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Taught business people and university students exam taking strategies for the LSAT and GMAT
programs.
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In conjunction with head office New York, analyzed, reviewed and offered suggestions/changes on
course material. Created instruction manuals for instructors.
1998 – 2003
Rothenberg Capital Management
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Due to an environment that includes many departments, seasonal highs and lows and employees
with varying responsibilities, it was necessary to shift individual and departmental duties in order to
maintain operations running smoothly. This primarily involves keeping track of all duties performed in
the office, vacations, scheduled events and delegating tasks so as no one department or individual is
handling a disproportionate amount of work.
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Working directly with the Vice President of the company, planned and coordinated employee
initiative programs. This included planning in house themed “drink nights‘, out of office drink nights,
barbeques and month end incentive programs.
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In association with management and other associates, aided in organizing company seminars. I
participated in all aspects, from marketing and advertising in the planning stages to greeting and
hosting on the operating stage.
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Settle accounts for deceased clients. This involved working in tandem with a beneficiary directly,
or an executor such as a lawyer or notary. Several documents are completed, reviewed and
authenticated (wills, declarations of transmission, estate accounts) followed by the transferring of
investment holdings to beneficiary.
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Review maturing term deposits with clients and recommend investment products. These primarily
include, other term deposits and government and corporate bonds but may also include shares
or mutual funds. The latter were always transacted under the supervision of a qualified financial
planner. Tasks also included verifying RRSP and term deposit confirmations.
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Research all account receivables, input in Accpac (accounting program) and produce a trial balance
for month end.
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Certified in Mutual Funds (IFIC)
Qualifications: Microsoft Office, Outlook, Excel, Sharepoint, Accpac
Bilingual: English, French
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