TARSHA D. FIELDS
***** ****** ***** **** **********@***.*** 281-***-**** Home
Katy, TX 77449 832-***-**** Mobile
~ Over 15 Years of Banking, Operations, and Compliance Experience ~
Solutions-oriented and versatile banking/finance and operations professional with a well-established track record of process innovation and efficiency improvement. Knowledgeable of conventional, VA, FHA, FHLMC, FNMA, prime and sub-prime markets. Versed in credit risk scoring, with skills in providing training on various federal regulations that include Reg. B, Reg. C., Reg. H, and Reg Z. Broad background working with retail, broker and wholesale operations. Demonstrated ability to develop audit plans, identify fraudulent activities, and analyze/resolve complex auditing and accounting issues. Valuable experience in establishing and reviewing internal controls, which include proactive risk assessment of compliance areas and assessment of functional compliance policies and procedures. Technical skills include MS Word and MS Excel.
PROFESSIONAL EXPERIENCE
WELLS FARGO HOME MORTGAGE – HOUSTON, TX
CONTRACT UNDERWRITER JUN. 2009 – AUG. 2009
Underwrite conventional residential mortgage loans and evaluate risk. Analyze credit worthiness and assess risk through analysis of income, credit, assets, and property evaluation. Analyzed quality of loans from WFHM staff located in various retail offices across the country. Performed fraud analysis/detection. Oversaw loan closing approval and condition validation. Review appraisals and examine loan documentation for accuracy and completeness. Mentor less experienced underwriters and perform special projects as needed. Kept current with multiple state requirements and regulations in a multi-state underwriting environment.
Conducted in-depth documentation reviews to ensure compliance with investor performance guidelines.
Identified and recommended alternative loan requirements, funding and loan-structuring solutions to minimize company exposure.
CORNERSTONE MORTGAGE COMPANY – HOUSTON, TX
CONTRACT LOAN UNDERWRITER/LOAN PROCESSOR-MHI OCT. 2008 – JUN. 2009
Underwrote conventional loans as a preferred lender under an affiliated business arrangement for several builder accounts and evaluated risk for a full service mortgage banker operating more than 30 offices throughout the country. Provided sound credit decisions on residential mortgage loans based upon income, credit, assets, and property evaluation. Analyzed appraisals to determine acceptability of collateral. Consulted with loan officers and processor teams on scenario questions, loan status, loan alternatives, product knowledge and approval notifications. Communicate with buyers, loan officers, builder sales agents and title companies to ensure timely closings Assisted with special projects as needed.
Audited and reconciled loan files with applicable automated underwriting findings.
Conducted in-depth documentation reviews to ensure full compliance with company and investor performance guidelines.
Processed FHA, VA, Conventional mortgages according to various investor guidelines.
JP MORGAN CHASE BANK – HOUSTON, TX
OPERATIONS MANAGER, COMMERCIAL MORTGAGES SEPT 2006 – JUL. 2008
Managed business operations for a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. Oversaw processing, underwriting and closing activities. Built and developed processes, policies and procedures to support strategic direction. Trained, coached and counseled employees to enhance team productivity and achieve performance objectives.
Oversaw a 30-member team, performed succession planning, and served as an international liaison to support staff in India.
Reduced backlog from 650 items to 45 items within first four months of employment.
Completed and delivered performance and salary reviews. Identified trends and workflow inefficiencies that impeded efficiency, quality, and customer satisfaction; developed action plan to improve processes.
Developed an operations leadership team to ensure compliance with established operations strategies and production goals.
CORNERSTONE MORTGAGE COMPANY – HOUSTON, TX
ABA OPERATIONS MANAGER-MHI AUG. 2005 – AUG. 2006
Managed, processing and closing activities for ABA builder business. Oversaw training of branch operations supervisors and loan processors/closers. Ensured compliance with investor requirements through spot document reviews. Analyzed credit worthiness of consumers thru the analysis of income, assets, credit, and property evaluations.
Implemented and monitored system procedures for tracking, filing and monitoring the progress of loan packages from the time of initial application through closing/funding.
WASHINGTON MUTUAL BANK – HOUSTON, TX
OPERATIONS SUPERVISOR MAY 2004 – AUG. 2005
Oversaw the daily tasks and duties of mortgage support staff. Managed workflow priorities, and turnaround times for loans in processing. Tracked unit performance and monitored daily business activity.
Decreased time from origination to ready-to-close from 30 days to 12 days within first year of employment; simultaneously contributed to the improving relationship between operations and sales.
Additional Experience
Team Lead and Closing Specialist Wells Fargo Home Mortgage – Chicago, IL/Houston, TX 2000 – 2004
Led start-up of a pilot team to assist new loan officers with the production process from initial loan application to final disposition. Underwrote conventional residential mortgages and evaluated risk to bank by reviewing credit, income, assets and property. Reviewed and evaluated test cases for underwriters in training.
Home Loan Consultant Countrywide Home Loans – Chicago, IL 1999 – 2000
Closing Specialist Norwest Mortgage Company – Chicago, IL 1997 – 1999
EDUCATION
BA – Criminal Justice
Lewis University – Romeoville, IL