Administrative Assistant

Tina Parker

**** **** ******** ******, ********, GA 30067

****.*********@*****.*** 917-***-****

Summary of Qualifications

OFFICE OPERATIONS PROGRAM ADMINISTRATION PROJECT MANAGEMENT

ORGANIZATIONAL EFFECTIVENESS

Seasoned administrative and operations support professional with strong project management expertise seeks career opportunity. Experienced in managing large-scale projects; effectively working with chief executive officers (CEOs) and staff at all levels; and providing exceptional internal / external customer service. Administrator is adept at managing CEO’s overall activities and support staff or enhanced workflow performance. Possess strong leadership skills, compelling written and verbal communication ability, professional demeanor, with strong diplomacy skills.

Professional Experience

PROPERTY ADMINISTRATOR (CONRACT) for a real estate investment trust company specializing in the operation, acquisition, ownership, management,, and leasing of office properties.

Parkway Properties, Inc. - Atlanta, GA 1/2012 to present

• Answer, screens, and directs incoming calls. Assists with tenants customer service.

• Prepares correspondences as needed. Maintains tenant, vendor and property files.

• Coordinates vendor maintenance issues. Follows up on the status of vendor jobs.

• Codes and processes all accounts payable/receivable. Codes invoices for payments, inputs into accounting system and forwards original invoices to accounting for payments.

Performs general administrative and clerical duties including making copies and filing.

OFFICE COORDINATOR (CONTRACT) for the largest privately held staffing firm in the United States.

AppleOne – Atlanta, GA 10/2011

• Responsible for general administrative duties including greeting clients and prospective candidates for employment

• Supported branch manager, 6 senior account managers and two departments including office support and medical

• Process applications and documentation for candidate recruits, administered testing for candidates

• Handled inbound calls on a multi-line switchboard, prequalified candidates for appointments

• Prescreen applicants for registration by administering evaluations and recording quiz scores

• Entered applicant information into multiple databases

• Developed email correspondence for account executives and managed marketing material

• Additional duties include, faxing, photocopying and managing mail delivery

ADMINISTRATIVE ASSISTANT/BROKERAGE ADMINISTRATOR for a leading and expanding commercial real estate investment services company.

Marcus & Millichap REIS - Atlanta, GA 2008 to 2010

• Responsible for general admin duties in a fast paced professional office environment

• Responsible for assisting senior management and agents in enhancing marketing materials

Trained new agents and assistants, worked with them one-on-one to educate them on how to use M&M company software

• Processed and edit new listings and properties sold or closing in addition to the insertion of property photos, i.e., Mnet, Costar, etc.

• Provided office support for agents and management, including processing correspondences, contracts, generating flyers and creating spreadsheets

CLIENT SERVICE COORDINATOR/ ADMIN for a leading and expanding commercial real estate brokerage services company.

Marcus & Millichap REBS- Brooklyn, NY 2007 to 2008

• Answer multi-line Cisco phone system and route calls as needed

• Greet, make welcome and announce all visitor; Maintain calendars

• Inventory control of all sales aids, office and kitchen supplies

RECEPTIONIST/CONFERENCE CENTER COORDINATOR ASSISTANT for a global commercial banking firm.

Forrest Solutions-West LB - New York, NY 2006 to 2007

• Hospitality Assistant; Greeted clients and coordinated meetings in conference rooms

• Managed multi-line phone system; Trained temporary receptionists

• Set up conference rooms with place settings for outside client and internal meetings

• Set up food beverages for client and internal meetings; Cleaned up after all conference room events

CHILD PROTECTIVE AGENT/SPECIALIST for government agency devoted to serving children and their families.

Administration for Children’s Services - New York, NY 2002 to 2006

• Investigated reports of suspected child abuse, maltreatment, neglect, sexual abuse and abandonment

• Conducted interviews with clients, witnesses, school officials, and NYPD

• Case Management; which included documenting case findings and pertinent information into Connections state database, making contacts and assigning toxic substance abuse tests

• Placed children into long and/ or short term foster care when necessary

• Filed court documents, testified in court, hearings, conferences, and other formal proceedings

SALES ASSISTANT/ ADMINISTRATIVE ASSISTANT for private investment company that provides domestic and international securities clearance and settlement services.

Investec Ernst & Company - New York, NY 2002 to 2006

• Supported traders with day-today business functions and reduced risks with trade verifications

• Supervised credit checks, updated client personal files and adjusted broker records

• Verified and corrected previous days' trade, posted broker's book

• Prepared correspondences and processed customers request for checks, wire transfers, and journals

TECHNICAL Microsoft (MS) Office Suite, (Word, Excel, PowerPoint, Outlook), MRI & Angus

SKILLS

ACADEMIC PREPARATION & CERTIFICATIONS

Bachelor of Arts Sociology St. Francis College (Brooklyn, NY)

Associates of Arts Criminal Justice St. Francis College (Brooklyn, NY)

Certificate of Completion - Agent Support Training Program Marcus & Millichap REIS (Atlanta, GA)

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