Guest Service represntitive

John E.Tadross

**** ******* ******

Downey, CA **241

E-MAIL:**********@*****.***

Phone: 562-***-****

OBJECTIVE______________________________________________________

Seeking a position as Guest Service Representive which effectively utilizes my organizational abilities, computer knowledge, strong people skills and business experience for mutual benefit.

SUMMARY OF QUALIFICATION ___________________________________

. Works well independent or with other as a team member.

. Ambitious, self motivated, well organized.

. Able to work efficiently under high pressure and within a fast paced work environment.

. Strong written and verbal skills.

. Quickly learns procedures.

. Bilingual Spanish, Italian, French, and Arabic.

. Microsoft word, excel, access, Internet, Fidelio, Opera, Galaxy &Light speed and NQ.

. Excellent knowledge of accounting operations, mathematical skills.

. Able to use the 10-key calculator for a variety of accounting functions .

-Excellent in the payroll (Time saver and Ev5).

PROFESSSIOAL EXPERIONCE _________________________________

Hilton honors hotels

Doubltree los angeles/ Commerce

January 2010-Till September 2010

Accountant Clerck

- Prepare journal entries for closing each accounting period.

- Reconcile bank statements on a monthly basis and Credit Card accounts.

- Assist in inventory counts each month and quarter as needed.

- Prepare and file all taxes as required by state, county and local laws and regulations.

- Prepare monthly account reconciliation of all balance sheet accounts.

- Audit the General Cashier Vault on a regular basis.

- Assist the Controller with any audits conducted by internal, external or government

auditors.

- Assist the Controller with taxes, balance sheet reconciliations, month end closings, bank reconciliations,

budgets and other projects assigned.

-Assist with payroll in time saver and EV5.

- On a regular basis review the payroll and daily deposits for accuracy.

- Review the work of the Night Audit Staff,.

- Verify the G/L coding of accounts payable invoices.

-Assist Review status of accounts receivables on a regular basis.

- Handling some aspects of Income Audit

- Review company financial statements for accuracy and clarity

- Great user of Great plains (Accounting System).

-1-

Interstate Hotels & Resorts Management

Sheraton Cerritos Hotel ,Cerritos, Ca

January 2008-Present

Full Time till January 2010-Part Time Now

(Night Manger)

-Responsible for the overall operation of the hotel during the night shift to ensure guest satisfaction .

-Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown

revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.

-Run audit reports/journals from the front office system, Point of Service and the computer.

-Make corrections and adjustments and handle all computer problems that might occur throughout the

shift.

-Input into the front office system revenue/expenses/allowances to generate the daily reports such as the

Guest Ledger Summary and the Daily Restaurant Summary.

-Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day

operations.

- Develops automated spreadsheets

Red Lion Hotel Anaheim Main gate

(Formerly Radisson Hotel Main gate –Anaheim)Anhiem,CA.

June 2007-March 2010

(FRONT DESK AGENT & NIGHT AUDITOR)

-responsible for posting and balancing charges and settlements for room, restaurant and bar daily

work.

-resetting the systems for the next day's operations

-Greet customers immediately with a friendly and sincere welcome.

- Complete the registration process by inputting and retrieving information from a computer system..

-Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash,

make change and balance an assigned house bank.

.

presidential Nile cruise ,Luxor ,Egypt.

March 2001 Till March 2007

Accounting Payable Clerck .

- Generates accounting statements and reports And invoices

-Researches cash receipts, coding and posting of receipts.

-Prepares daily bank deposit.

-Researches and applies unallocated cash.

Supervises front office staff and assists management during assigned shifts.

EDUCATION_______________________________________________

2009-Present Preparing for CMA(Certified Management Accountant)

2007- Present Cerritos College

Classes in Business Administration & Spanish Language.

2002-2004 Helwan university Master Degree in tourism guidance.

1996-2000 Cairo university (faculty of tourism and hotel management)

-Bachelor degree in tourism search and airline ticket. 1998-2000 Italian embassy in Cairo - Classes in Italian language.

Excellent References Available Upon Request

Contact this candidate