Healthcare Operations
Resume:
JOEY STILLMAN
************@*****.***
Phoenix, AZ 85053
FINANCIAL MANAGEMENT / TECHNICAL MANAGEMENT / PROJECT MANAGEMENT
Technically sophisticated hands-on executive, who seizes opportunities, drives positive change, reduces operating costs, and executes plans that improve profit. Progressed rapidly through increasing levels of responsibility and led high-performance teams in the financial/operational management of multi-site based operations. Rich mix of technical, financial, and operations expertise with strong foundation of general management. Innovative in pinpointing and implementing strategies to streamline operational processes while impacting bottom-line profits. Resourceful decision maker; equipped to manage risk and maintain momentum when strategic focus shifts.
Analytical and Technical Expertise. Accomplished cross-functional analytical leader. Skilled in using technology to solve company-wide challenges. Proven ability to provide IT expertise directly contributing to revenue. Charismatic Management Style. Performance-driven with talent to inspire and build enthusiasm. Regarded as a manager capable of identifying, engaging and empowering leaders, building strong team environments, and fostering a sense of pride among staff. Committed to encouraging financial integrity and high-ethical standards. Effective Communicator and Negotiator. Adept in delivering presentations that communicate value and benefit with solution-based plans. Skilled in conveying complex and analytical information into meaningful terms. Natural talent to establish positive rapport and cultivate profitable relationships.
Verified Expertise in:
Accounting &Finance
* Budget Forecasting, Cost Management
* Financial Management & Reporting, P&L
* Internal Controls
* Internal & External Audits
* Cash Flow Forecasting, Short & Long-Term
* Healthcare Cost Reporting
Management
* Business Analysis; Identify & Coordinate Critical Action Items
* Budget Development & Management, Contract Negotiations
* Change Management / Project Management
* Policy Development / Process Improvement
* Business Expansions / Start-Ups, Mergers & Acquisitions
* Financial and Strategic Planning / Organizational Assessment
Technology
* Developing IT Infrastructure & Strategy
* Information Technologies Cost Benefit Analysis
* IT Security & Maintenance
* Network Administration
Leadership / Human Resources
* Team Building, Leadership Development, & Empowerment
* Employee Recruitment, Employee Development, & Assessment
* Benefits Analysis & Negotiation
* Relationship Management
PROFESSIONAL EXPERIENCE
SOLARI HOSPICE CARE, LLC, SOLARI HOSPICE CARE, INC, SOLARI HOSPICE FOUNDATION, SCOTTSDALE, AZ
A leading hospice provider serving patients in the Phoenix, AZ, Houston, TX, and Las Vegas, NV metropolitan areas. The company yields $25 to 30 million annual revenues, with a workforce comprised of over 200 employees. Primary services offer a holistic approach to terminal diagnosis in a variety of settings, including patient care and routine home care. Before its purchase in 2005, Solari Hospice Care, Inc. had two locations, Santa Ana, CA, and San Diego, CA. The sale of Santa Ana generated revenues of $5 million. Solari Hospice Foundation gives back to the communities it serves through community awareness and providing bereavement camps to children and their families.
Chief Financial Officer 2002-2009
Personally selected by Solari Chief Executive Officer to provide operational and financial strategy and infrastructure. Served as Treasurer for the Governing Body. Managed an operating budget of $30 million. Supplied expertise critical to organizational goals. Directed projects, led business units, and operations at all three divisions. Ensured overall performance and productivity of Accounting, Finance, Information Technologies, and Human Resource Departments. Supervised and built cohesive teams; 11 direct reports.
* Strategically formulated, conceptualized, and introduced investment proposals to prospective investors.
* Played instrumental role in the divesture of the Solari Hospice Care Santa Ana location.
* Executed strategic planning and provided expert oversight, for all location expansions, new site start-ups, and overall business operations.
Selected Achievements
* Cash Management. Recovered over $500,000 of denied claims by formulating a strategic appeal letter to the Medicaid provider. Implemented solid resolution and expedited full payment within 30 days. Established constructive, long-term relationships with executive and operational leaders within the Medicaid organization.
* Financial Management. Significantly reduced company liability by approximately 60% over two years. Simultaneously produced a substantial savings of $220,000 in interest and payment discounts. Catalyst in securing $1.1 million in funding to maintain company’s growth, development, and expansion needs.
* Cost Containment & Information Technology Development. Successfully decreased company travel expenses by 60%, and generated a projected cost savings of $500,000 over three years by implementing a multi-location video conferencing system. Personally oversaw the building of the customized tele-presence system.
* Project Management. Played a pivotal role in the conceptualization and development of a new $8 million construction project located in Las Vegas, NV. Functioned as principal liaison between Solari and the contractor; provided solutions to a variety of unforeseen challenges. Aggressively secured project license within limited deadlines never accomplished before.
* Process Improvement. Streamlined operational processes to guarantee the information flow response to broad-based billing changes by Medicare while protecting internally established deadlines for accounts receivable processes. This change simultaneously improved payroll processing costs and reporting integrity. Led cost-effective plan to maintain accounts receivable days outstanding; average of 33 days for two years in comparison to industry average of over 60 days.
* Expansion and Development. Supervised 11 expansion and development plans from strategic planning and location analysis through completion of functional office space. Developed office floor plans designed for expansion with effective communication and workflow. Oversaw, authorized, and navigated the delivery and installation of all required components for new offices, including utilities and network connectivity. Executed projects within budget constraints, while maintaining necessary workspace balance between aesthetics and functionality.
G.D. BARRI & ASSOCIATES, INC., DESERT FOX TECHNICAL SERVICES, INC., LANDMARK TECHNICAL SERVICES, PEORIA, AZ
A growing industry leader in the technical contract staffing industry with a national presence and four regional offices. The company provides recruitment staffing solutions and resources to governmental agencies, utilities, engineering, and construction industries. Barri averages a workforce consisting of approximately 375 employees, coast to coast.
Assistant Accounting Manager 2001-2002
Delivered critical financial expertise for multiple accounting functions. Effectively maintained integrity of financial information for contract labor and technical staff services within union and non-union organizations across 12 states. Influential principal support for all financial roles: financial preparation, audits, payroll, billing, and union reporting.
Selected Achievements
* Process Improvement. Skillfully identified technology inefficiencies and substantially improved processes by creating Access databases to streamline payroll, billing, and union reporting for multiple clients.
* Problem-solver. Delivered sustainable improvements to technology efficiency, accuracy, and productivity resulting in decreased document-reporting processes from up to seven days to only four hours.
ARIZONA HEALTH CARE CONTRACT MANAGEMENT SERVICES, INC., PHOENIX, AZ
As a behavioral health provider in the Phoenix Metropolitan area, the company provides 20 group homes and day care to the client base. It generates annual revenues of $8 million with approximately 200 employees.
* Multi-project supervision. During 2000, effectively balanced business priorities; directing three assignments concurrently. While working as Accounting Manager for Arizona Health Care, contracted as key Consultant for Dignita Hospice Care, and Odyssey Healthcare, Inc..
Accounting Manager 2000-2001
Supervised, built, guided, and sustained a cohesive accounting team with three direct reports. Grew and maintained a solid accounting and financial infrastructure. Monitored the integrity of financial information and systems. Oversaw all accounting and finance functions: cash forecasting, budgeting, financial reporting, audit, acquisitions, and new site financing and planning.
Selected Achievements
* Solutions-oriented. Overhauled the time tracking and payroll system with the implementation of a telephony timekeeping system; optimized the system throughout organization, eliminating fraudulent opportunities.
* Technology Improvements. Expertly converted accounting system technology to MAS90 and built the general ledger.
ODYSSEY HEALTHCARE, INC., DALLAS, TX
One of the largest hospice providers in the country, the organization serves patients through 110 hospice locations in 30 states. The company has annual revenues of $404.9 million with 7,588 employees in the U.S.
Audit Consultant 2000
Coordinated the external audit for the Dignita Hospice Care, LLC acquisition. Utilized material data expertise to supply critical information. Solely responsible to analyze and report findings.
DIGNITA HOSPICE CARE, LLC, DIGNITA HOSPICE FOUNDATION, PHOENIX, AZ
Dignita Hospice Care was a hospice provider serving patients in Phoenix, AZ, Tucson, AZ, and San Diego, CA. Operating as a non-profit, Dignita Hospice Foundation formed to educate the community about hospice. The company revenues were approximately $18 million with a workforce consisting of 275 employees.
Contracted Consultant 2000
Conducted complex closure of Dignita companies, after the asset purchase by Odyssey Healthcare. Held full decision-making authority to enforce, monitor, and assure adherence to appropriate procedures. Orchestrated the collection of the company’s outstanding accounts receivables following sale of assets.
Controller 1997-1999
Assumed a key role and effectively monitored all aspects of accounting and information technology functions. In charge of the integrity of financial information systems. Maintained financial infrastructure to meet all regulatory requirements. Maintained proactive staff relations within an environment of maximum accountability.
Selected Achievements
* Performance-driven. Won arguments against Dept. of Labor audit conflicts; deemed favorable to Dignita.
* Start up Operations. Recommended tactics in the start-up of two new inpatient locations in addition to a start-up location in San Diego.
* Capital Project Management. Lead role in the capital asset purchase of Dignita by Odyssey.
EDUCATION & CERTIFICATION
Arizona State University, Tempe, AZ 2003 BS, Accountancy, Cum Laude
Arizona C.P.A. Candidate
TECHNICAL SKILLS
Advanced knowledge of personal computers and associated software applications.
Accounting Software: CYMA, Metro, MAS90, QuickBooks, Southware
Specialized Software: Mumms, Ceridian, Compupay Payroll, EXAACT, CompuMax, LogMeInIT, Nefsis, Monarch, Passport, PC Print, Just Claims UB-92, Keymaker, SmartDraw, Visio, GoToMeeting, Homeworks, ADP Payroll, Claimtraks, Connect: Direct PC, HourTrack
Universal Software: Excel, Word, PowerPoint, Access, Adobe Acrobat Professional, Adobe Illustrator, Quattro Pro, WordPerfect
Contact this candidate